Below you'll find advice on what to do before, during and after your flight for travelling safely. Get to know our numerous health and safety measures designed to ensure your well-being throughout the journey.
Check entry requirements
When planning and preparing for your travel, check the travel requirements and guidelines for your destination on our interactive map and on the country's government or embassy website. For travel to Finland, you can find a detailed overview here.
Some countries require a negative corona test result before you can board the aircraft. We want to ensure you easy and affordable access to the testing services. Check for more here.
Update your contact details
We’ll contact you personally via SMS and/or email if there are any changes to your flight. Please go to Manage booking and check that we have your up-to-date contact information.
Check in online and have your corona certificates checked in advance
We recommend you check in online or through Finnair app to save time and to avoid queues at the airport. As of 3 December, you can also get the corona certificates required by the destination authorities checked as part of your online check-in. Please note that you will not need to upload any certification documents, but you will still need to take them with you to the airport. Read more about how to get certificates checked in advance. If you do not wish to use the certification pre-check tool, you are asked to show your certificates at the airport check-in to receive your boarding pass.
The new digital tool is at first available when flying from Finland to Austria, Belgium, Czech Republic, Greece, Latvia, Lithuania, the Netherlands, Norway or Spain. We will open the service for more destinations and customers in 2022.
If you checked in in advance, got your corona certificates confirmed and received your boarding pass, you can go directly to the bag drop or to your boarding gate via security. Please remember to print your bag tag at the check-in kiosk before dropping your baggage at the self-service counter. Depending on your destination’s travel requirements, we may still check your coronavirus related documents at your boarding gate.
If you checked in in advance but couldn’t use the corona certificate verification tool or simply didn’t receive your boarding pass, head to the airport check-in area. After presenting the required coronavirus related documents to our ground crew, you will receive your boarding pass. Please reserve enough time for this.
Packing light is a good idea, as baggage handling increases the time you spend and the contacts you have at the airport.
Changed carry-on baggage allowance
Please note that we have temporarily changed our carry-on baggage policy to smoothen the boarding. In Business Class, you can bring two pieces of carry-on baggage onboard and a smaller personal item. In Economy Class, all customers are allowed to bring one piece of carry-on baggage and a smaller personal item. The allowed, new dimensions for a carry-on bag are 55 x 40 x 23cm and for a personal item 40 x 30 x 15cm.
Reserve masks with you
In accordance with our safety instructions (mentioned also in our conditions of carriage 7.1.10), you are required to wear a mask covering your mouth and nose at airports in Finland, at all Finnair service points in other airports, when you board the aircraft and during the flight. Please bring your own masks with you. This can be a surgical mask, a valveless FFP2 or FFP3 mask or another kind of valveless mask following the equivalent standards (N95). Please note that we do not accept masks made of fabric, face shields, masks with a valve or scarves used as a mask, as they allow air to escape and do not provide comparable protection. Kids under 7 years old don’t need to wear a mask. However, please be advised that on our flights to/from the USA, all passengers above the age of 2 must wear a mask.
If you have a medical condition that prevents you from wearing a mask, please let us know at least 72 hours before your flight. Please fill in the whole form together with your doctor. It is good to know that travelling without a mask on our flights requires that you have a negative coronavirus test for both outbound and inbound flights. If you have flights with other airlines, please check also their policies before your journey.
Some destination countries may have mask requirements that differ from those of Finnair, and these apply also for departing and arriving international flights. Please check country-specific requirements via our travel requirements map.
Arrive at the airport early
We recommend you arrive at the airport latest 2 hours before your flight. For the flights to the USA, we ask you to be at the airport 3 hours before your departure. Due to the pandemic, we have extra travel document checks and other changes in our airport services. We advise you to allow extra time for these – also when travelling on a domestic flight within Finland.
The main departure area for Finnair customers is Helsinki Airport's brand-new Terminal 2. Arriving at the airport with a train, bus or taxi is easy as all the stops are nearby the Terminal 2 entrance.
Pre-order meals and shopping
For European flights, you can pre-order a tasty meal or a delicious sandwich depending on your route. See the selection here. As of 1 December, pre-order shopping is available again with a renewed selection. Read more about pre-order shopping.
Stay home if you feel unwell
Please note that anyone with symptoms of a coronavirus infection (covid-19) will be denied boarding. Check our flexible ticket change policy here.