Queries and change requests for future travel
When you have a booking between 16 March and 30 June 2020, kindly read our travel updates page what you can do if your flight has been cancelled or you wish to change your travel dates. You can follow our Travel updates here.
To change your travel dates, please go to Manage booking. If you would like to change your travel date on a cancelled flight, please contact our customer service. If your flight has been cancelled due to the coronavirus-situation and you wish to request for refund of the unused part of your ticket, you can do it by filling in this form.
We are sorry that our customer service is currently congested.