Fast online support
Use the self-service options below to get help with your flights, bookings, Finnair Plus account and more.
Use the self-service options below to get help with your flights, bookings, Finnair Plus account and more.
Purchase travel extras, change your travel dates and review trip details.
Check the current COVID-19 travel requirements in Finnair destinations.
Find out how to claim missing Finnair Plus points for flights and services.
Arrange practical matters like baggage or special assistance for your journey.
From boarding passes and flight information to a digital Finnair Plus card, all you need for a smooth journey is always at your fingertips with the Finnair app.
Download the app
Couldn't find what you're looking for and need to get in touch? Our customer service is happy to help, but please take into account that the current wait time may be long due to exceptionally high call volume. We apologise for the inconvenience.
Get in touch with our chatbot Sisu or customer service agents. Click the Chat button in the lower right corner, fill in your details and let's chat!
24h
You can check the chat support hours in your country from the Chat window in the lower right corner or the Customer service contacts dropdown below.