Checklist for safe travelling | Finnair Norway

Checklist for safe travelling

Below you'll find advice on what to do before, during and after your flight for travelling safely. Get to know our numerous health and safety measures designed to ensure your well-being throughout the journey.

Check entry requirements

When planning and preparing for your travel, check the travel requirements and guidelines for your destination on our interactive map and on the country's government or embassy website.

Corona testing

Some countries require a negative corona test result before you can board the aircraft.

Update your contact details

We’ll contact you personally via SMS and/or email if there are any changes to your flight. Please go to Manage booking and check that we have your up-to-date contact information.

Check in online and pre-check corona certificates

We recommend you check in online or through Finnair app to save time and to avoid queues at the airport. If corona certificate pre-checks are available for your destination, it is possible to get your certificates checked in advance with our digital tool during online or mobile check-in. The service is currently available when you travel from Finland or Sweden to selected destinations. Read more about how to use the pre-check tool and frequently asked questions

If you checked in in advance and already received your boarding pass, you can go directly to the bag drop or to your boarding gate via security. Please remember to print your bag tag at the check-in kiosk before dropping your baggage at the self-service counter. Depending on your destination’s travel requirements, we may still check your coronavirus related documents at your boarding gate.  

If you don’t see your boarding pass options after checking in online or mobile and the corona certificates pre-check is not available for your destination, please show your corona certificates at the airport check-in to receive your boarding pass. Please reserve enough time for this.  

Pack light

Packing light is a good idea, as baggage handling increases the time you spend and the contacts you have at the airport.

Face masks

As of 25 April 2022, you are no longer required to wear a mask on Finnair flights, unless it is required by the authorities in your destination or origin country. 

You can check the possible face mask requirement from our travel requirements map.

Arrive at the airport early

We recommend you arrive at the airport latest 2 hours before your flight. For the flights to the USA, we ask you to be at the airport 3 hours before your departure. Due to the pandemic, we have extra travel document checks and other changes in our airport services. We advise you to allow extra time for these – also when travelling on a domestic flight within Finland. 

The main departure area for Finnair customers is Helsinki Airport's brand-new Terminal 2. Arriving at the airport with a train, bus or taxi is easy as all the stops are nearby the Terminal 2 entrance.

Pre-order meals and shopping

For European flights, you can pre-order a tasty meal or a delicious sandwich depending on your route. See the selection here.

Terminal information

Terminal changes at airports are currently possible. We recommend checking the terminal information from the airport’s website.

Keep distance

For your safety, please keep distance from other customers at all times. At Helsinki Airport, floor stickers will help you. You can see the health and hygiene plan for airports in Finland on Finavia’s website.

Wearing a mask

You are not required to wear a mask at the airports in Finland as of 21 April 2022. The policies for other airports may vary, so please check the local requirements and airport websites before your travel.

Disinfection

Help yourself with a hand sanitiser that is available both at check-in and at the gate area.

Favour self-service

We have changed our airport services to reduce direct contact between our customers and the ground crew and ask you to favour self-service channels whenever possible. When visiting our check-in desk, please show your travel documents to our check-in agent instead of handing them over. Our crew will continue to assist you at the check-in kiosks but without touching the screens. If you printed your bag tag from a kiosk, we kindly ask you to attach the tag to your bag yourself.

Priority services

Priority security at Helsinki Airport is open daily 4.30 a.m.–8 p.m. Please note that the availability of priority security service may be different at other airports. Check your boarding pass to find out when the priority security service is available for you at other airports in addition to Helsinki Airport.

Security control

In the security control, please remove tablets, laptops, power banks and other devices containing batteries out of your bag for x-ray scanning. Learn about Finavia’s hygiene measures at Helsinki Airport here.

Prefer card payments

Please note that cash payments are currently not possible at Finnair airport service points.

Lounge services

Check the current opening times from our Finnair Lounges page.

New boarding order

To minimize unnecessary contacts and movement in the cabin, we start the boarding from the rear end of the aircraft. Priority boarding is available for our Business Class customers on all flights.

Extra checks

Depending on your destination, we may have extra travel document checks or temperature screening required by the destination authorities when boarding. Please note also that anyone with symptoms of a respiratory infection will be denied boarding.

Keep distance

For your safety, please keep distance from other customers at all times. Our crew reviews seating at the gate and customers are seated far away from each other whenever possible. Families can, of course, sit together. At Helsinki Airport, in bus transportation, we carry fewer customers in each bus than usually to help you to keep the distance.

Wearing a mask

Wearing a mask during boarding is no longer mandatory at airports in Finland. Requirements at other airports may vary.

As of 25 April, you are no longer required to wear a mask on Finnair flights unless it is required by the authorities in your destination or origin country.

Wearing a mask

As of 25 April, you are no longer required to wear a mask on Finnair flights, unless it is required by the authorities in your destination or origin country or the operating airline of your flight.

Cleanliness

We clean our aircraft at every “turn” when the aircraft is on the ground.

Meal service

We have refreshed our in-flight meal and drink service on our flights. See here what we serve on our flights. Nordic Kitchen Onboard menu is available on our flights. If you would like to enjoy a fresh sandwich or a meal on board, please see our pre-order selection.

Movement in the cabin

Please avoid unnecessary movement in the cabin. If you need to move around for medical reasons, it’s of course permitted. Toilet visits are naturally allowed, but we ask you not to queue on the aisle.

Check transit restrictions

Transit restrictions apply in some countries, so make sure to check the rules for your transit country beforehand. Use our travel requirements map or read more about transferring to a connecting flight in Finland here.

Reserve extra time

It is a good idea to reserve some extra time to proceed to the gate of your connecting flight. You can check the departure gate for your next flight through airport monitors. At Helsinki Airport all flights depart from the same terminal building.

Prepare for extra border controls

Depending on your origin and destination countries, please prepare for extra border controls at the airport when transferring to your connecting flight.

Deboard in groups

Exiting the aircraft will happen in a new order in smaller groups.

Entry requirements

Pay attention to the authorities’ entry requirements and recommendations in your destination. In some countries, for example, temperature screening is possible upon arrival, and you may be required to use a mask in public areas.

Arriving in Finland and Helsinki Airport

You are no longer required to wear a mask at airports in Finland.

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