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Finnair offers an escort service for children travelling alone; the service must be reserved when booking the flight. The airline is responsible for the child travelling alone for the duration of the flight from the departure airport to the destination.
Unaccompanied service is chargeable:
Finland, Scandinavia and the Baltics: EUR40/direction
Rest of Europe: EUR60/direction
Fee to be collected on an EMD from confirmed SR UMNR -line(s). Normal pricing using FXG in Amadeus. RFISC -code in the TSM is 0NJ. An associated EMD-A will be created at issuance. Amadeus 1A, Galileo 1G, Worldspan 1P and Apollo 1V can issue the UMNR -EMD. Other GDS need to contact AY for issuance for the time being.
A free snack from Sky Bistro menu (not combos) is included in the unaccompanied minor service on European flights longer than 2 hours.
All Finnair Branded Fares, including Finnair Light and Finnair Light Campaign are permitted. Also Finnair Youth -fares are permitted. AJB- and SJB -fares according to information in the fare rule, CD-section. No child discount.
No codeshare allowed. The service is possible on Finnair marketed flights operated by Finnair or Norra.
Interline with other carriers is not permitted for unaccompanied minors.
Unused UMNR -fee is fully refundable, regardless of the rule of the ticket.
How to book
The UM service must always be booked for one or more 5–11 year-old children travelling alone or accompanied with another child.
For UMNR service to 12-17 year-old children use passenger type Bnn:
When making the reservation, the contact information (name, address and telephone number) of both the person seeing off the child and the person meeting the child must be given.
OS AY JOHN SMITH OXFORD STREET 128 32855 LONDON 020 7888 5623
OS AY SARA SAARI LILJATIE 5 00260 HELSINKI 358 50 1234 555
The transportation agreement (UM Handling Advice) must be completed carefully in advance, at check-in at the latest.
In domestic traffic in Finland a child over 5 years is allowed to travel with a family member over 12 years without UM service. If the travelling companion is a non-family member, the minimum age requirement is 16 years.
In international traffic a child over 5-years travelling with a family member over 16 years of age is not considered as an unaccompanied minor. If the travelling companion is a non-family member, the minimum age requirement is 18 years.
A child under 5 years-old must be accompanied by a person of at least 16 years-old on a domestic flight, and by a person of at least 18 years-old on an international flight.
The UM service may also be used for persons above 11 years of age, if the parents require the service. Please note that when travelling to the United States, a minor under 15 years of age travelling alone must have an unaccompanied minor reservation.
Note: UMNR may not be booked for the last domestic flights of the evening (arriving at the destination after 23:00) within Finland. The reason for this is that solving any possible problem situations (e.g. the person who’s supposed to meet the child on arrival does not show up) can be difficult to handle this late.
Unaccompanied Minors who are Italian citizens
Please note that there is a new Italian law in force that applies to Unaccompanied Minors who are Italian citizens. The law requires that children up to and including 13 years who are travelling alone must, apart from being in possession of the correct travel documents, hold an “Affidavit” signed by both parents and verified by the police. Italian UMNRs will not be allowed to travel to/from Italy without the required Affidavit.
In Amadeus the below information shall be reflected in the PNR of the UMNR;
OSAY U/ MALE/DOB 12NOV87/PASSPORT NBR /VISA CHECK OK/DECLARATION FORM COMPLETED
OSAY U/ CTC LON MR/MRS JONES/PARENTS/23 THREADNEEDLE STREET/LONDON/0208 235 7866
OSAY U/ CTC FCO MR TRUMP/UNCLE/1 THE TOWER/ROMA/39 06 3543 3436
OSAY U/ CTC EMERGENCY 24 HOURS CONTACT FATHER MR JONES MOBILE 0039 547634567
On TIDFT/ROM/VI you can read latest information on how to proceed with acquiring all necessary documents.
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