Frequently asked questions

Can I make changes to my rerouted journey?

Yes, you can make changes to your rerouted journey if you wish. You can change your travel dates or cancel your reservation through Manage booking or our customer service. In case you wish to cancel your existing reservation after you have confirmed the rerouted option, refund will be according to the ticket rules.

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Related questions

How do I know if my flight is cancelled?

What are my options, if my flight is cancelled?

I noticed that my flight is cancelled but I haven’t got an SMS. Why?

Will you reroute me to my destination if my flight is cancelled?

Only my outbound/inbound flight is cancelled. Will my other flight be cancelled automatically and do I get a refund for the whole journey?

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