What happens if I miss my connection during transfer?

At Helsinki Airport

If you miss the connecting flight because your previous Finnair flight arrived late, you will receive information about your new flight from the Finnair app or through SMS. If you have booked the whole journey on the same ticket, you will be rebooked to a new flight.

If you miss your connecting flight because you weren’t able to arrive at the gate on time, please talk to our agent at the gate or ask for instructions at the transfer desk to find out about your options.

At other airports

Please contact Finnair customer service.

See our page about what to do in case of disruption for more information.