Due to the unstable situation in the Middle East, we are suspending our flights to and from Doha and Dubai. All our Dubai flights between 28 February and 29 March 2026, and Doha flights between 28 February and 02 October 2026 are cancelled. We will contact all affected Finnair customers personally about the cancellations. 

We do our best to re-route you to your destination as soon as possible. Please note that in the current situation, the availability of alternative flights is very limited. Thank you for your patience. In case you don’t want to use the rebooking we offered, you can see possible alternative flights at Manage booking or by contacting our customer service.

We are also temporarily not flying through the airspace of Iraq, Iran, Syria, or Israel. Your safety is always our priority. We continue to follow closely the recommendation of authorities and regularly assess any factors that could affect our flights. 

We are monitoring the situation closely and will update any new information on this page. We are very sorry for the uncertainty and harm this situation may cause you, and we will do our best to minimise the impact on your journey. 

How do I know if my flight is disrupted?

If there are any changes to your journey, we will contact you personally by SMS and/or email. Please make sure your contact information is up to date in Manage booking, where you can also view your flight details, as well as in the Finnair App. 

Your options if your flight is cancelled

If you have received a message of a flight cancellation, these are your options: 

• Choose our rebooking: As soon as your flight is cancelled, we start working on your new travel plan. You will receive a separate SMS and/or email once we have booked the best available alternative flight(s).
• The SMS includes your new flight details
• The email includes more detailed instructions about your new travel plan.  

You can also see your new travel plan in Manage booking. Please note that the availability of alternative flights may be limited, so rebooking could take longer than usual. 

• Change your journey: You can change your journey once, free of charge, by contacting our customer service. If the rebooking we have offered does not suit you, you can choose another Finnair flight and change your travel date free of charge within +/-14 days of the original date via Manage booking. 

For tickets purchased through other service providers than Finnair, such as a travel agency, please contact the ticket issuer directly. 

• Cancel your journey: If you wish to cancel your entire journey, or all flights in your booking have been cancelled, you can apply for a refund in Manage booking. If you want to keep some flights and refund only part of your booking, please contact our  customer service or your ticket issuer.
• Travel extras: Due to the flight change, we may not be able to confirm some of your pre-ordered travel extras, such as meals or pet transportation for your new flights. You can check which services have been confirmed for your journey in Manage booking and in your rebooking email. If you do not receive travel extras you purchased from Finnair, you may apply for a refund.

Contacting our customer service

If you booked your ticket through Finnair, our customer service is working hard to assist you during this exceptional situation. You can also contact us via chat on our website or in Finnair app. 

If your ticket was purchased through another service provider, such as a travel agency, please contact the ticket issuer directly for any changes or cancellations. 

We are sorry that our customer service may be busier than usual at times. 

You can check your passenger rights here.