I have requested wheelchair assistance. Do I need to book a seat in advance?

If you requested assistance to the gate (WCHR) or also in stairs (WCHS):

No. Selecting a seat in advance is voluntary and chargeable for Superlight, Light and Classic ticket types. You can choose a chargeable seat, once the wheelchair assistance is confirmed (you can track the status of your assistance request in Manage booking). Selecting a seat at the time of check-in is also possible for a fee. Online check-in opens 36 hours before departure. For flights to the USA, check-in opens 24 hours before departure.

If you have booked a Flex ticket type ticket, you can choose a Standard seat or Preferred seat free of charge in advance and at the time of check-in.

Kindly note that due to safety reasons, it is not possible to book a seat in the exit row if you have requested an assistance service.

If you requested to be assisted from the wheelchair to the aircraft (WCHC):

No. If you have requested wheelchair assistance to/from the seat, we will seat you in a window seat due to safety reasons and one assistant next to you. Please note that seats with more legroom are still chargeable in this case.