How do I cancel my booking?
For ticket cancellations, please contact us via our chat service. Currently, it is not possible to cancel tickets via Manage booking page.
Depending on the type of ticket you purchased, you may be eligible for a refund. Please check the conditions of the ticket type you've purchased from your booking confirmation.
You can claim a ticket refund by filling in a refund form. If you purchased the flight ticket or the additional service from another airline or from a travel agent, please contact them for the refund.