Service fees in Switzerland
The amounts displayed are service fees only. Any extra fare penalties will be advised at the time of making your change or refund.
The service fee for flight tickets purchased online is based on the departure country of the journey. The name change fee depends on both the country of departure and destination.
Service fees are non-refundable.
Flights to some North American destinations may be exempt from the online service fee.
Tickets purchased at finnair.com
Tickets purchased at Finnair offices
Flights within Europe
Flights to/from other countries
Name change in ticket types which allow it (short-haul/long-haul flight)***
Applies if the ticket is partially refundable (airfare and/or taxes)****
Finnair Plus reservations
Transferring Finnair Plus points from one account to another
Exchanging Finnair Plus award points for tier points
*When paying with a credit card (American Express, Diners Club, MasterCard, Universal Air Travel Plan and Visa), an additional charge of 1.95% of the total cost of the ticket will be collected. This charge does not apply to infants.
**Non-refundable planning fee. Will be collected at the time of reservation. No additional service fee at the time of ticketing.
***Short-haul flights operate within Europe and long-haul flights to and from North America, Asia-Pacific and the Middle East.
****If the reservation was made seven days or more prior to the flight's scheduled departure time, you can cancel it within 24 hours from the time of booking without a refund fee. Contact our customer service for more information. The easiest and fastest way to contact us is via chat.