What should I consider travelling with mobility aids?

If you have any disabilities or medical conditions or need assistance, please let us know in advance, and we will help you with the arrangements.

Please contact us at least 48 hours prior to your flight departure. You can do this through the special assistance form after you have booked your flight ticket.

Please contact Deutsche Bahn's Mobility Service Center (MSZ) to request assistance or information about accessible travel for your train connection.

If you have any further questions, our customer service is happy to help you.