Can I carry a medical device on board?
You may bring a necessary assistive device, such as a personal oxygen concentrator (POC) or an apnea breathing device (CPAP), into the cabin with you in addition to the carry-on baggage allowance included in your ticket. However, it's important to note that this only applies to necessary medical devices, not for extra baggage.
If you need to use your medical device during the flight, please inform us by filling in the special assistance form well in advance, no later than 48 hours before departure. If you don’t use your medical device during the flight, no prior notification is required. Please note that if you have a personal oxygen concentrator (POC), medical clearance is always required.
Most CPAP machines require a medical inverter to be installed to function properly onboard. All aircraft types do not have an inverter facility, but we can check the availability approx. 72 hours before departure. The inverter can be requested for long-haul flights with no additional charge for the passenger.
Power supply onboard cannot be guaranteed, so you must be able to get by even without your breathing device if required. For battery-operated devices, please carry a sufficient back-up battery supply to cover a minimum of 150% of the planned flight (including transiting time).
If you do not need to use your CPAP or other medical device during your flight, you can carry it in your checked baggage, except for the detachable battery of the device. In this case make sure that your device is properly packed and adequately protected in your baggage. If the battery of the device is detachable, you need to carry it in the cabin.