How can I apply for a refund?
To apply for a refund for your unused flight ticket, please cancel your reservation first at Manage booking and then apply for a refund using our refund form. You can do this until the end of 2020. If you were unable to cancel your booking online, our customer service will help you in cancelling the booking and with the refund.
Please note that if we haven’t cancelled your flight but you wish to cancel your reservation, refund will be according to the ticket rule.