When will I have access to the hotel room and when does it have to be handed over?
According to international practice, the room allocation period is usually at 14.00. If the arrival to the destination is before this time, customers might have to wait for the room while it will be cleaned. If you do not arrive to the hotel on the day of arrival, the room cannot be guaranteed. The hotel rooms will be handed over on the day of departure, depending on the hotel, usually no later than 12 o'clock at noon, even when departure is after 24.00. This will enable the hotel staff to clean the rooms for the next guests. In some hotels, the check-out of the room may be postponed at an additional cost if the hotel's occupancy allows it.