Are Finnair Holidays trips package travel (formerly package tour)?
Yes. Finnair Holidays trips are package travel, where the responsible tour operator is Oy Aurinkomatkat - Suntours Ltd Ab and they have issued an insolvency guarantee to the Finnish Competition and Consumer Authority against insolvency. The Suntours registration number is KuVi 164/88/MJ.
With package travel, the tour operator is obligated to inform and assist the customer, which means that the customer shall not be left alone even in difficult situations.
The tour operator is responsible for the services included in the reservation, such as accommodation and flights, as well as additional services. If any problems occur, the customer can contact Finnair Holidays customer service.