Finnair Holidays | Finnair Sweden

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Frequently asked questions

Finnair Holidays

Bookings

I would like to receive the vouchers and other documents by post for my Finnair Holidays trip. Can you mail them to me?

When do I need to pay for the Finnair Holidays trip and what payment methods are available?

I received several emails concerning my Finnair Holidays trip – which one do I need to take with me on the trip?

I need three rooms for the Finnair Holidays trip. I’m able to book the first two, but for the third room there is no longer availability at the hotel. Can I cancel the two earlier reservations?

I have not received points for the flights included in my Finnair Holidays trip to my Finnair Plus account, what do I do?

I have not received points for my Finnair Holidays trip to my Finnair Plus account, what do I do?

How many rooms can I book at once for a Finnair Holidays trip?

Where do I find information about the destination country’s entry formalities and required travel documents for my Finnair Holidays trip?

Can I pay with a Finnair or Aurinkomatkat gift card when booking a Finnair Holidays trip?

How can I cancel my Finnair Holidays trip?

For how many passengers can I book a trip on the Finnair Holidays website?

How do I book a Finnair Holidays trip for a group?

Do I need vaccinations for my Finnair Holidays trip?

Do senior or youth discounts apply to Finnair Holidays trips?

Can I buy travel insurance through Finnair Holidays?

Are meals included in the flight for Finnair Holidays trips?

Are Finnair Holidays trips package travel (formerly package tour)?

How can I change my Finnair Holidays trip?

Can I bring my pet with me on a Finnair Holidays trip?

Flights

I would like to fly in Business Class. Can I buy a Finnair Holidays trip with Business Class flights?

Can baggage be checked through to my final destination?

If I go on a Finnair Holidays trip, can I return from a different country / city?

Is baggage included in the flight for Finnair Holidays trips?

Hotels

When will I have access to the hotel room and when does it have to be handed over?

What is the difference between half and full board and All Inclusive?

What are Finnair Holidays’ hotel ratings based on?

My room’s view has not been specified on the Finnair Holidays trip, can I make a request for the location of the room?

Is it normal for hotels to ask for a credit card guarantee at check-in when on a Finnair Holidays trip?

Does my room price include any meals, such as breakfast on my Finnair Holidays trip?

What are Trusted Reviews?

Excursions and extras

Can I switch excursions for my Finnair Holidays trip?

I would like to buy an extra bag / seat / meal for my Finnair Holidays trip.

I would like to buy an airport transfer in just one direction for a Finnair Holidays trip. Is this possible?

I have booked an excursion for my Finnair Holidays trip – what do I need to do?

I have booked an airport transfer for my Finnair Holidays trip – what do I need to do?

How can I get the contact details of my airport transfer’s driver on a Finnair Holidays trip?

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