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Join Finnair Plus and enjoy exclusive offers and benefits at home and abroad, or create a Finnair Account for faster flight bookings and easy access to all your info on Finnair.com.
|Feature||Finnair Account||Finnair Plus|
|Save your personal details for faster bookings||Included||Included|
|See all your upcoming flights at a glance||Included||Included|
|Manage your preferences||Included||Included|
|Earn Finnair Plus points and use them on flights, travel class upgrades and more||Excluded||Included|
|Enjoy exclusive member offers, best flight deals and event invitations||Excluded||Included|
|Enjoy offers and benefits with our over 150 partners around the world||Excluded||Included|
Finnair is one of Europe’s most on-time airlines. Sometimes flights can, however, be disrupted. Flight irregularities refer to situations where a flight is delayed, cancelled, or otherwise does not operate according to the planned schedule. Overbooking situations are also considered as flight irregularities.
As an airline based in an EU country, we comply with the regulation EC261/2004’s rules regarding the assistance and compensation to passengers in the event of disruptions. We also do our best to always inform our customers about the reason and duration of the disruption as well as its effects on the rest of the trip via SMS or email. In order to receive Finnair’s messages, please make sure that customer’s contact information is up-to-date.
The feedback form is used to improve our website. Please note that we are unable to answer contact requests made via this form. Please do not share any sensitive personal information in this form.