Credit Card Fees

Finnair Travel Agency Credit Card Acceptance Policy

Credit card fees are collected across the industry to partially cover costs on payment methods with the highest cost. Finnair collects credit card fees in various markets in accordance with the EU Regulation 2015/751. The fees are based on the POC (point of commencement) of the journey and are added to the total amount of the ticket (first issued ticket including YR fees and taxes) automatically as an OB FCA fee during ticketing.

Finnair collects credit card fees on Finnair tickets (105) also when codeshare or interline partner flights are included. Same fees apply for one way and return tickets, child tickets, corporate fares and group bookings.

Note, that OB fees are not shown on the ticket with standard taxes and charges, but they are added to the Electronic Ticket/Itinerary Receipt and automatically reported to BSP. The fee is shown as a part of the Grand Total of TST or with free format TQO. Customers can find the credit card fee separately on the electronic ticket receipt.

In return cases, the fee is refunded when the ticket is fully refundable (no refund penalties are collected). Currently the industry standard does not allow the travel agencies to refund any OB fees. In these situations, the airline should be contacted using the Refund Application in BSP link.

Cases when fee is not collected:

  • Debit cards
  • Infant tickets without seats
  • Ancillary sales (seats, meals, baggage etc.)
  • Exchanges and fees
  • Finnish Government fares (YNPR2GOV, YNPR0GOV)

Credit card fees on travel agent channels per POC can be found on below table.

Credit card fees as of 4 February 2019:

COUNTRY OF ORIGIN CREDIT CARD CURRENCY FEE
Australia Consumer cards: AX, DC, MC, VI AUD 1%
Australia Corporate cards: AX, DC, MC, VI, TP AUD 1%
Australia Wholesale cards AUD 3%
China Consumer cards: VI, MC, AX, DC, TP CNY 1%
China Corporate cards: VI, MC, AX, DC, TP CNY 1%
Croatia Consumer cards: AX, DC HRK 2%
Croatia Consumer cards: VI, MC issued outside EEA HRK 2%
Croatia Corporate cards: AX, DC, MC, VI, TP HRK 2%
Croatia Wholesale cards HRK 3%
Czech Republic Consumer cards: AX, DC CZK 2%
Czech Republic Consumer cards: VI, MC issued outside EEA CZK 2%
Czech Republic Corporate cards: AX, DC, MC, VI, TP CZK 2%
Czech Republic Wholesale cards CZK 3%
Denmark Consumer card: AX DKK 2%
Denmark Consumer card: DC DKK 1%
Denmark Consumer cards: VI, MC issued outside EEA DKK 2%
Denmark Corporate cards: AX, MC, VI, TP DKK 2%
Denmark Corporate card: DC DKK 1%
Denmark Wholesale cards DKK 3%
Estonia Consumer cards: AX, DC EUR 2%
Estonia Consumer cards: VI, MC issued outside EEA EUR 2%
Estonia Corporate cards: AX, DC, MC, VI, TP EUR 2%
Estonia Wholesale cards EUR 3%
Finland Consumer card: AX EUR 2%
Finland Consumer card: DC EUR 1%
Finland Consumer cards: VI, MC issued outside EEA EUR 2%
Finland Corporate cards: AX, MC, VI, TP EUR 2%
Finland Corporate card: DC EUR 1%
Finland Wholesale cards EUR 3%
Germany Corporate cards: AX, DC, MC, VI, TP EUR 2%
Germany Wholesale cards EUR 3%
Ireland Consumer cards: AX, DC EUR 2%
Ireland Consumer cards: VI, MC issued outside EEA EUR 2%
Ireland Corporate cards: AX, DC, MC, VI, TP EUR 2%
Ireland Wholesale cards EUR 3%
Malta Consumer cards: AX, DC EUR 2%
Malta Consumer cards: VI, MC issued outside EEA EUR 2%
Malta Corporate cards: AX, DC, MC, VI, TP EUR 2%
Malta Wholesale cards EUR 3%
Netherlands Consumer cards: AX, DC EUR 2%
Netherlands Consumer cards: VI, MC issued outside EEA EUR 2%
Netherlands Corporate cards: AX, DC, MC, VI, TP EUR 2%
Netherlands Wholesale cards EUR 3%
Norway Consumer card: AX NOK 2%
Norway Consumer card: DC NOK 1%
Norway Consumer cards: VI, MC issued outside EEA NOK 2%
Norway Corporate cards: AX, MC, VI, TP NOK 2%
Norway Corporate card: DC NOK 1%
Norway Wholesale cards NOK 3%
Poland Consumer cards: AX, DC PLN 2%
Poland Consumer cards: VI, MC issued outside EEA PLN 2%
Poland Corporate cards: AX, DC, MC, VI, TP PLN 2%
Poland Wholesale cards PLN 3%
Portugal Consumer cards: AX, DC EUR 2%
Portugal Consumer cards: VI, MC issued outside EEA EUR 2%
Portugal Corporate cards: AX, DC, MC, VI, TP EUR 2%
Portugal Wholesale cards EUR 3%
Romania Consumer cards: AX, DC EUR 2%
Romania Consumer cards: VI, MC issued outside EEA EUR 2%
Romania Corporate cards: AX, DC, MC, VI, TP EUR 2%
Romania Wholesale cards EUR 3%
Slovakia Consumer cards: AX, DC EUR 2%
Slovakia Consumer cards: VI, MC issued outside EEA EUR 2%
Slovakia Corporate cards: AX, DC, MC, VI, TP EUR 2%
Slovakia Wholesale cards EUR 3%
Slovenia Consumer cards: AX, DC EUR 2%
Slovenia Consumer cards: VI, MC issued outside EEA EUR 2%
Slovenia Corporate cards: AX, DC, MC, VI, TP EUR 2%
Slovenia Wholesale cards EUR 3%
Spain Consumer cards: AX, DC EUR 2%
Spain Consumer cards: VI, MC issued outside EEA EUR 2%
Spain Corporate cards: AX, DC, MC, VI, TP EUR 2%
Spain Wholesale cards EUR 3%
Swizerland Consumer cards: AX, DC, MC, VI CHF 2%
Switzerland Corporate cards: AX, DC, MC, VI, TP CHF 2%
Switzerland Wholesale cards CHF 3%
United Kingdom Corporate cards: AX, DC, MC, VI, TP GBP 2%
United Kingdom Wholesale cards GBP 3%

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