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Make the most of your Finnair Plus membership

Log in with your username (=membership number) and password. If you have joined using our online service, your membership number and password were sent to your email right after joining.


Forgotten password

If you have forgotten your password, you can order a new one here.


Lost membership number

Forgotten or lost membership number: contact the Finnair Plus Customer Care Center at 09 818 888, open Mon–Fri from 8 a.m. to 7 p.m. and Sat from 9 a.m. to 4 p.m. Outside these hours you can contact the Finnair Customer Care Center at 0600 140140 (24h, €3.17/answered call + local network charge).


Include your membership number in all of your Finnair and oneworld-airlines flight bookings.


Keep your contact information up to date, as we will send you important information concerning your membership.


Finnair Plus award points

You can easily transfer Finnair Plus award points from one account to another, exchange award points for tier points and purchase award points through your Finnair Plus member account.


Missing points

You can claim missing points for Finnair and oneworld-airlines flights retroactively. It is possible to claim the points between two weeks and six months after the flight. Your Finnair Plus membership must be valid at the date of travel.

Claim missing points


Missing points from partners

You can claim missing points from Finnair Plus partner car rentals and hotels retroactively if you forgot to present your membership card during the transaction.

It is a good idea to always keep your Finnair Plus membership card with you, as it is not possible to claim points retroactively from all of our partners.

Claim missing points from partners


Frequently asked questions

You can find the Finnair Plus contact information and frequently asked questions and answers here.

Join Finnair Plus and start collecting points

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Book a flight award online and save up to 2,000 Finnair Plus points

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Buy Finnair Plus award points to travel farther, faster

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