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Finnair has been named Northern Europe’s Best Airline at the World Airline Awards for the sixth year running.
Finnair has been named Northern Europe’s Best Airline at the World Airline Awards at the Paris Air Show, for the sixth year running. Organised by Skytrax, the recognition is based on an independent survey of some 18 million travellers from more than 160 countries. The oneworld alliance, to which Finnair belongs, was also named Best Airline Alliance for the third straight time.
Finnair is the first European airline to receive the Airbus A350 XWB aircraft. Last year Finnair also expanded its Lounges at Helsinki Airport, completed the installation of full-flat seats to the Business Class of its long-haul fleet, upgraded its inflight entertainment system, and collaborated with top Finnish chefs to create new Signature Menus in Business Class.
The World Airline Awards are regarded as the primary benchmarking tool for passenger satisfaction levels of airlines throughout the world. The survey covered more than 200 airlines and measured standards across more than 40 areas of airline front-line product and service.
Flight information and passenger announcements made throughout the terminal will be discontinued from the beginning of June. Announcements at the departure gate and its surroundings, as well as public emergency announcements, will remain unchanged.
Passengers are requested to use the airport’s schedule displays or an available mobile device or computer to monitor the gate and schedule information concerning their flight.
Boarding usually begins 30 to 60 minutes before the scheduled time of departure. The number of passengers on the flight is one of the factors affecting when you have to be at the gate. The bigger the plane, the earlier the boarding will usually start. Finnair gates close 15 minutes before departure.
The new practice is related to the Silent Airport project implemented by carriers and the airport. The aim of the project is to improve the comfort of the waiting areas and to reduce the stress caused by traveling. The objective is to minimize background noise and sense of hurry at the terminal by reducing the number of announcements.
Finnair has been made aware of a hoax message currently circulating which offer the reader the chance to enter a lottery, for a fee, to win a Finnair gift card. Finnair has not initiated any such campaigns and is in no way affiliated with them. The authorities have been notified and we regret any inconvenience caused. Please ignore these messages and do not pass them on.
Finnair has won a prestigious International Yacht & Aviation Award for the design of its new Airbus A350 XWB cabin interiors in Economy and Business Class. Finnair’s A350 cabin, the creation of Helsinki-based dSign Vertti Kivi & Co, applies the design firm’s Space Alive concept to dynamically change the colours, mood and atmosphere on board, easing customers on long-haul journeys into new time zones, destinations and seasons.
The bright and spacious cabin of the 297-seat A350 was recognised for excellence in design and passenger comfort in both cabin classes. Key factors in the selection of the A350 cabin interior were its fresh Nordic design, high quality materials and creative use of the aircraft’s dynamic LED lighting system.
The International Yacht & Aviation Awards were given in Venice and are organised by design et al, a leading UK interior design magazine. Voting for the awards is open to industry professionals as well as readers, clients and customers.
Light ticket type available from 5 May on flights throughout Finnair’s network in Europe and the Middle East.
Finnair’s Light ticket type, a hand-baggage only fare, will be offered from 5 May on flights throughout Finnair’s network in Europe and the Middle East, with the exception of Russia.
Light is the lowest-fare option in Finnair’s ticket type offering. All other ticket types continue to include checked baggage.
If needed, checked baggage may be purchased in advance or at the airport. Paid in advance, the baggage charge is considerably lower than the airport baggage charge.
On 15 April 2015 the Finnish Olympic Committee and Finnair announced their cooperation to support top Finnish athletes towards the Rio 2016 Olympic Games. The support is targeted directly to athletes preparing for the Olympic and Paralympic Games and will ease their travel and lower costs.
Ticket sales for the first long-haul destinations to be served with Finnair’s new Airbus A350 aircraft have been opened. Before taking the new aircraft to Asia, we will also operate crew familiarisation flights within Europe.
The first daily A350 service will start on 25 October 2015 to Shanghai, followed by Beijing, Bangkok, Hong Kong and Singapore later in 2015 and 2016.
Before the daily A350 services to Asia begin, we will conduct crew familiarisation flights throughout Europe during October 2015. The regularly scheduled commercial services will be operated as usual within the Finnair network but using the A350 instead of the usual narrow-body aircraft. This will make it possible for our passengers to experience the next generation of flying also in our short-haul traffic.
You can see the planned aircraft type of your flight by clicking on the flight number during the online booking process on our website, or by consulting your travel agent. Changes in aircraft type are possible for operational reasons.
“Our A350 investment program is the largest in the company’s 92-year history. I can truly speak for all employees when I say we cannot wait to welcome passengers on board,” says Finnair CEO Pekka Vauramo.
Finnair has 19 Airbus A350 aircraft on order, and we expect to receive the first four by the end of this year. Another seven will be delivered in 2016 and 2017, with the remaining eight to be delivered between 2018 and 2023.
Finnair will introduce its first onboard Wi-Fi service in autumn 2015.
Finnair Board of Directors has approved an investment program for bringing Wi-Fi connectivity to the majority of Finnair's wide-body and narrow-body fleet. The total value of the investment is approximately 30 MEUR.
Finnair will introduce its first onboard Wi-Fi service in autumn 2015, with the arrival of the first Finnair A350 XWB aircraft. In 2016, the company will start Wi-Fi installations in Finnair's Airbus A330 long-haul aircraft as well as its European short-haul Airbus fleet. Installations are expected to be completed by 2018.
Finnair opens new routes to Sweden on 18 May 2015 with daily flights to Luleå and Umeå on the coast of the Gulf of Bothnia during the summer season 2015. Flights are operated by Flybe.
Finnair is also taking over routes previously marketed by Flybe Finland from Helsinki to Visby on Gotland Island and to Norrköping in central Sweden. Flights to Norrköping are available daily and to Visby three times a week during the summer season. Finnair also operates several daily frequencies to Stockholm and Gothenburg.
Starting 11 May 2015 Finnair opens a daily route to Gdansk, Poland. A charming and historic port on the Baltic coast, Gdansk is an ideal city break destination, and also a gateway to the nearby spa and beach town of Sopot.
The service is sold with Finnair’s flight number, and it will be operated by Flybe Finland with ATR 72 aircraft. The new destination offers better connections from Finland to Poland, and good connections to Finnair’s destinations in Asia for Polish passengers.
In addition to Gdansk, Finnair flies daily to Warsaw year-round and to Krakow from 2 April until 22 October 2015.
Finnair Plus now offers even better benefits for Finnair Plus members as after 8 January 2015 Finnair Plus members can book Classic award flights to Europe, Tel Aviv and Dubai without having to pay the fuel surcharge fee.
“Finnair Plus members are important to us, and we want to continue to offer them even better benefits,” says Johanna Jäkälä, Director for Finnair Plus. “Flight awards are the most popular way to use Finnair Plus points, and now our customers get better value for their points.”
The surcharge has ranged between 15–40 euros per direction within Europe. The amount of Finnair Plus points needed for Classic award flights remains the same, in addition to which the passenger has to pay for the necessary taxes and other governmental charges.
oneworld alliance has added two more benefits for the most loyal customers of its member airlines from the beginning of December.
Both Finnair Plus Platinum and Gold members benefit from the priority baggage delivery when flying on any oneworld member airline in any travel class. Finnair Plus Gold members can also take advantage of additional checked baggage allowance as follows:
- 15 kg in addition to the ticketed Economy Class allowance on international or domestic itineraries using the baggage allowance weight system.
- A second bag, weighing up to 23 kg, when the ticketed allowance is one bag on international itineraries (including domestic sectors flown as part of international itineraries) using the baggage allowance piece system.
- The assurance of at least one piece of checked baggage, weighing up to 23 kg, even when the regular ticketed allowance has no free allowance on purely domestic itineraries with flights using the baggage allowance piece system.
Platinum members already have the additional checked baggage allowance benefit.
“oneworld aims to be the first choice airline alliance for regular international travellers. Our frequent flyer benefits – which we believe are already the most compelling offered by any airline alliance – provide them with the highest levels of recognition, services and benefits when they need to travel beyond their home airline’s own network", said Bruce Ashby, oneworld Chief Executive.
Find out more about the benefits on www.oneworld.com.
Finnair has firmed up the eight Airbus A350 XWB aircraft options in its 2006 A350 order placed with Airbus. The eight A350s will be delivered to Finnair starting in 2018. At Airbus list prices, the value of the additional eight A350 aircraft would be approximately €1.9 billion. The firm up of the options increases the total number of Finnair's A350 orders to 19.
Finnair’s current long-haul fleet consists of seven A340 aircraft and eight A330 aircraft. The long-haul fleet is planned to grow, on average, by one new-generation energy-efficient aircraft per year between 2016 and 2020. Based on the current delivery schedule of A350s, Finnair will receive the first four aircraft in the second half of 2015, seven A350s between 2016 and 2017, and eight A350s between 2018 and 2023. Finnair plans to phase out its A340 aircraft by the end of 2017, following the successful delivery and entry into service of A350 XWB. As a part of the deal Airbus has also agreed to acquire four A340-300 aircraft currently owned by Finnair in 2016 and 2017.
Finnair has been Santa’s official airline since 1983. This year, two of our Airbus 321 Sharklet aircraft received new Christmas-themed liveries, and have already been flying for example to several European destinations and Dubai.
At the beginning of the current winter season, we have also increased the number of flights to Lapland, especially from Helsinki to Kittilä, Ivalo and Rovaniemi. Due to the new flight schedules, flight connections from Lapland to Europe and Asia via Helsinki are even smoother.
The holiday season is also present on our Christmas menu designed by Pekka Terävä. The menu is served on our intercontinental Business Class flights departing from Helsinki between 26 November and 30 December 2014.
Finnair will start flying to Chicago next summer, from 13 June to 17 October 2015. Flights from Helsinki will be operated on Mondays, Thursdays and Saturdays.
Chicago is the largest city in the American Midwest and a global hub for business, leisure and the arts. Chicago is a hub for American Airlines, which allows Finnair’s customers quick codeshare connections to destinations throughout the United States, including San Francisco and Los Angeles.
Due to opening the Chicago route, Finnair's seasonal summer service to Hanoi will be discontinued. Finnair's previously announced new summer destinations in 2015 include Athens, Dublin, Malta and Split.
Finnair will offer scheduled flights to Ho Chi Minh City, Eilat, Lanzarote, Fuerteventura and Madeira in winter season 2015–2016.
Next winter season Finnair will offer new scheduled flights to popular holiday destinations that have previously been served with flights chartered by tour operators. The new destinations are Ho Chi Minh City in Vietnam, Eilat in Israel, Lanzarote and Fuerteventura in the Canary Islands and Madeira in Portugal.
- Flights to Ho Chi Minh City are operated once a week from 10 December 2015 to 24 March 2016.
- Flights to Eilat are operated once a week from 28 October 2015 to 23 March 2016.
- Flights to Lanzarote are operated once a week from 31 October 2015 to 26 March 2016.
- Flights to Fuerteventura are operated once a week from 25 October 2015 to 20 March 2016.
- Flights to Madeira are operated once a week all year round starting already from 27 April 2015.
The Carbon Disclosure Project (CDP) has awarded Finnair a position on The A List: The CDP Climate Performance Leadership Index 2014, for actions to reduce carbon emissions and mitigate the business risks of climate change.
The index presents 187 listed companies identified as demonstrating a superior approach to climate change mitigation. Finnair is the only airline awarded an A grade for its climate performance, earning a position on this global ranking of corporate efforts to mitigate climate change.
Finnair is on track to reduce per-seat CO2 emissions by 24 percent between 2009 and 2017. The airline’s actions to reach this target and improve its environmental performance include:
- Flying with a modern, fuel-efficient fleet. In 2013 Finnair was the global launch customer of Airbus A321 with fuel-saving Sharklets and next year will be the European launch customer of the next-generation A350XWB, which will be approximately 25 per cent more fuel-efficient (and less carbon intensive) than the previous generation of aircraft.
- Strict “weight watching” of aircraft, including flying with ultra-light ULDs (unit load devices, or cargo containers) that save more than 2.5 million kg of CO2 emissions every year.
- Continuous Descent Landings and other operational measures to limit fuel consumption and CO2 emissions.
- Exploring the development (with partners in the value chain) of a biofuel hub at Helsinki Airport
- In 2013, consolidating its offices and moving to a new LEED Platinum-certified head office near Helsinki Airport.
The A List: CDP Climate Performance Leadership Index 2014, along with the climate disclosures of all companies publicly taking part in CDP’s climate change program this year, is available on CDP’s website.
The design collaboration between Marimekko and Finnair takes a new step as a Finnair Airbus 330 will soon feature a previously unseen blue colorway of Marimekko’s classic Unikko (“poppy”) print. The plane will fly from Finnair’s Helsinki hub to the airline’s long-haul destinations starting from the end of 2014, joining a sister aircraft painted in a different Unikko colorway in 2012.
“During this year we have been celebrating the fifty years of our most iconic pattern Unikko all over the world, reminding people of its story of courage and faith in oneself. We are very excited to continue the celebrations and our design partnership together with Finnair with the new Anniversary Unikko that will fly on the sides of Finnair’s Airbus 330, delighting people around the world,” says Tiina Alahuhta-Kasko, Marimekko’s COO.
The design collaboration between Marimekko and Finnair began in 2012 and Marimekko for Finnair textiles and tableware were brought to all of the Finnish airline’s aircraft in 2013. The collection was designed according to the airline’s needs by Marimekko designer Sami Ruotsalainen, in original Marimekko patterns by Maija Isola. The blue, green and grey colours and the classic prints used in the collection tell the story of Finnish nature and recall the perspective of looking out from an aircraft window, flying high above the landscape.
Finnair, UNICEF and Amadeus have joined forces to benefit the world’s most unprivileged children.
Finnair, the United Nations children’s organization UNICEF and Amadeus, a leading technology partner for the global travel industry, have joined forces to benefit the world’s most unprivileged children. Passengers now have the opportunity to make a donation to UNICEF and support education for Asian children when booking their flights on the Finnair website. The option will become available as of 27 October 2014 and donations will be possible in sums of one, five or ten euros.
Donated sums are directed to UNICEF’s Schools for Asia campaign, which supports education for the most vulnerable children in 11 Asian countries.
"We hope that passengers will back our aim of providing a better future for many Asian children,” says Pekka Vauramo, CEO of Finnair. "Even very small sums can make a big difference, and every donation is significant to those who benefit.”
Finnair opens new summer route to Split, operated Tuesdays and Saturdays from 5 May to 3 October 2015.
Finnair is opening a new route to the Croatian city of Split, operated Tuesdays and Saturdays from 5 May to 3 October 2015. Scheduled service to the popular gateway to the Dalmatian coast will be flown with Airbus A320 aircraft and timed for optimal connections with Finnair’s domestic, Scandinavian and Asian destinations.
Elsewhere in Croatia, Finnair flies daily in summer to historic Dubrovnik, 250 kilometres south of Split and also on the Dalmatian coast.
Earlier this year Finnair announced new European destinations Dublin, Athens and Malta, as well as new scheduled services to Chania, Heraklion, Kos and Rhodes in Greece; Catania and Naples in Italy; Marmaris in Turkey; Mallorca in Spain; Paphos in Cyprus and Innsbruck in Austria.
Finnair and Finnish railway operator VR are cooperating to offer combined air-and-rail tickets between St. Petersburg and international destinations connecting via Helsinki.
Combined air-and-rail tickets will enable passengers flying throughout Finnair’s network in Europe, Asia and North America to connect to and from St. Petersburg on a high-speed Allegro train. Finnair begins selling the combined tickets on 1 October 2014, and the first Allegro train connection with AY code will be on 1 December 2014.
The train ride between Helsinki’s Central Railway Station and St. Petersburg’s Finland Station takes 3 hours and 36 minutes. Passport and customs procedures are carried out on board the train while en route, saving customers’ time and allowing for a smooth passenger experience. The ticket also allows stopovers in Helsinki, enabling customers with business in both cities to make a single booking while also giving leisure travellers the opportunity to take time to explore the Finnish capital region.
“We believe intermodality offers interesting potential for enhancing connections for travellers”, says Finnair CEO Pekka Vauramo.
For the second year running Finnair has been named Best European Airline at the annual TTG Travel Awards, a prestigious occasion in the Asia-Pacific travel industry that recognises organisations raising the bar of excellence in travel and tourism in the region.
Punctuality, service upgrades and smooth transfer reliability were all factors in favour of Finnair being given the honour by readers – industry professionals – of the publications TTG Asia, TTG China, TTG India, TTGmice, TTGassociations, TTG-BTmice China and TTG Asia Luxury.
“We are grateful to all TTG readers, travel agents and industry professionals who have placed their trust in our product,” says Finnair VP Global Sales Petri Vuori.
Finnair is launching cooperation with the leading Finnish restaurants Nokka, G.W. Sundmans, Savoy and Fishmarket. Their chefs, Matti Jämsén from G.W. Sundmans, Ari Ruoho from Nokka and Kari Aihinen from Savoy, have designed signature menus that will be available in Business Class on long-haul flights from Helsinki from the end of January 2015.
The cornerstones of the signature menus are the best seasonal ingredients and experimentation with bold flavour combinations. The menus will be rotated at approximately three-month intervals.
The cooperation between Finnair and Royal Restaurants will also be visible on other Finnair flights. In Economy Class on long-haul routes, Finnair will offer Finnish home meals designed by the chefs. The signature menus have also influenced the starters and main courses of Business Class meals on European routes.