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Service fees in Switzerland

The amounts displayed are service fees only. Any extra fare penalties will be advised at the time of making your change or refund.

The service fee for flight tickets purchased online is based on the departure country of the journey. The name change fee depends on both the country of departure and destination.

Service fees are non-refundable.

Flights to some North American destinations may be exempt from the online service fee.

Flight tickets*:

Tickets purchased at 15 CHF
Tickets purchased at Finnair offices:
Flights within Europe 50 CHF
Flights to/from other countries 80 CHF
oneworld products** 80 CHF


Ticket reissue 50 CHF
Name correction €25
Name change in ticket types which allow it €50/100


Applies if the ticket is partially refundable (airfare and/or taxes)*** 80 CHF

Finnair Plus reservations:

Change fee €50
Refund fee €50
Transferring Finnair Plus points from one account to another €20
Exchanging Finnair Plus award points for tier points €20

*When paying with a credit card, an additional charge of 10 CHF will be collected.

**Non-refundable planning fee. Will be collected at the time of reservation. No additional service fee at the time of ticketing

***If the reservation was made seven days or more prior to the flight's scheduled departure time, you can cancel it within 24 hours from the time of booking without a refund fee. Contact our Customer service for more information.