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Sending of password is possible only if the mobile number or e-mail address is updated in the profile. If your contact information has changed, please contact Finnair Plus Service Center, tel. +358 9 818 888, open Mon-Fri 8 a.m.–7 p.m., Sat 9 a.m.–4 p.m. Other times, contact Finnair Customer Care Center, tel. +358 600 140 140 (24h, in Finland €3.15/answered call + local network charge).
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Enter your ticket number without spaces (for example 1052140109095). You can add missing points for scheduled Finnair flights (there’s an AY code on the ticket and the ticket number begins with 105) yourself after three weeks but no more than six months after your flight. Transactions older than six months cannot be registered to your member account retroactively. Please note that in order to earn points from flights, you must be a Finnair Plus member at the time of travel.
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