Sending of password is possible only if the mobile number or e-mail address is updated in the profile. If your contact information has changed, please contact Finnair Plus Service Center, tel. +358 9 818 888, open Mon-Fri 8 a.m.–7 p.m., Sat 9 a.m.–4 p.m. Other times, contact Finnair Customer Care Center, tel. +358 600 140 140 (24h, in Finland €3.15/answered call + local network charge).