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The operations to new terminal are postponed until end of January 2014. Until further notice all Finnair flights are operated from the terminal 2 at the Pulkovo International Airport in St. Petersburg.
Finnair’s summer traffic schedule includes flights to three new seasonal destinations: Pisa, Biarritz and Alanya. In addition Finnair will fly more often to Düsseldorf, Zürich, Antalya and Vaasa. Flights to Xi’an in China continue on 30 March 2014 and to Hanoi in Vietnam on 2 June 2014.
Starting from Midsummer Finnair will operate two weekly flights to Pisa in Italy and to Biarritz in France. Finnair is also doubling its daily frequencies to Düsseldorf and Zürich from two to four flights a day.
In addition Finnair will operate three weekly flights to Alanya in Turkey from April to August. Finnair already flies to Antalya, which will also have additional frequencies next summer. Flights to Turkey operate eight times per week in total and most of the flights are during the daytime. Finnair is the only airline to operate scheduled non-stop flights from Finland to Antalya and Alanya.
Extra frequencies will also be added to Vaasa with an evening flight departing at 18.10 from Helsinki, serving a demand from the local business market. Finnair will then operate six daily flights to Vaasa.
To serve extra demand, extra flight frequencies are also being added to Copenhagen, Dubrovnik, Malaga, Paris, Rome and Tel Aviv in the period from June to August. Popular destinations returning to the summer schedule include Toronto, now operated with the upgraded Airbus 330 aircraft from 1 June to 21 September, and Chicago as a codeshare with oneworld partner American Airlines.
Finnair will also open a new route to Tromsø for the 2014 winter season onwards. This arctic city in the far north of Norway will be served from Helsinki three times a week from 1 January until 28 March 2014.
Finnair’s traditional Change for Good collection in cooperation with UNICEF is once again being carried out over the holiday period on international flights. This year the collection target is the UNICEF Schools for Asia program, aiming to provide basic, quality education to children in 11 countries in Asia.
A special focus will be on marginalized and vulnerable children living in remote areas or regions of extreme poverty.
During the collection period, beginning today 25 November and lasting until 5 January 2014, passengers are able to place cash donations in any currency or denomination, including small value coins, in special envelopes provided in aircraft seat pockets. Cabin crew members will collect the envelopes during the flight and deliver them to UNICEF.
Throughout the year, Finnair Plus cardholders can donate their points to the Finnish Committee for UNICEF. Extra coins can also always be dropped off at permanent collection boxes around Helsinki Airport.
Donations can also be made using the Finnish netbanking service through the UNICEF Finland website at http://www.unicef.fi/lahjoita-changeforgood.
Finnair celebrates its 90th anniversary on Friday, 1 November 2013. The world’s fifth-oldest airline still in operation, Finnair was established in 1923. Today, Finnair specialises in flights between Europe and Asia, offering direct connections from Helsinki to over 60 European destinations and 13 Asian destinations. Over eight million passengers per year fly on Finnair’s modern Airbus fleet.
“We build on a legacy of building better connections between Europe and Asia and our vision of doubling our Asian revenue by 2020", says CEO Pekka Vauramo.
Finnair will celebrate its 90 years of flying in various ways. As one of the special events to mark its jubilee year, Finnair will distribute a special Finnair-themed edition of the Donald Duck comic book to all passengers on long-haul flights on Friday, 1 November. Finnair has also commissioned a special batch of posters by Finnish graphic designer Erik Bruun to celebrate its 90th anniversary.
As part of the jubilee year, Finnair has renewed its service concept and now uses tableware and textiles designed by Marimekko for Finnair on all flights in both Business and Economy Class. In addition, Finnair launched cooperation with two renowned Finnish chefs, Pekka Terävä and Tomi Björck, in September. The entertainment systems of Finnair’s aircraft have also been upgraded, nearly doubling the selection of entertainment on long-haul flights with 72 films and over 150 television programmes available in both Business and Economy class.
Finnair is harmonising its fleet and became the first airline to take delivery of the new Airbus 321 Sharklet aircraft in September. Finnair is also installing new, fully reclining seats in most of its long-haul fleet from January 2014 onwards.
In spring 2014, Finnair will open a new Premium Lounge at Helsinki Airport. The Premium Lounge will be located next to the existing Finnair Lounge between gates 36 and 37 in the non-Schengen area and will complement its services. As part of the renewal, a sauna and private showers will be opened between the lounges, and a new tax-free shop will be opened in front of the existing Finnair Lounge.
Finnair has received international recognition in its anniversary year: we became the first airline to be selected in the Leadership Index of the global Carbon Disclosure Project on carbon dioxide emissions. Finnair is also the only Nordic airline to be awarded four stars by Skytrax, and it has been named Northern Europe’s Best Airline at the World Airline Awards for the last four years. In addition, we were recently named Best European Airline at the annual TTG Travel Awards. Finnair is a member of oneworld alliance, which is formed by the world’s leading airlines.
Follow Finnair’s historic journey by watching special videos celebrating the airline’s 90th anniversary at www.youtube.com/finnair.
Finnair has significantly upgraded its range of inflight entertainment.
As part of a larger drive of updates to the customer experience as Finnair approaches its 90th birthday on 1 November, Finnair has significantly upgraded its range of inflight entertainment.
On long-haul flights, Finnair is nearly doubling its inflight entertainment options, with a choice of 72 movies and more than 150 TV shows now available on demand in both Economy and Business Class. Inflight entertainment is included in the price of the ticket in both classes on all long-haul flights.
Meanwhile, on Finnair’s new Airbus A321s with Sharklets, which are mostly operated on medium-haul and leisure or charter routes, passengers are now able to hire Samsung Tab 3 tablet computers at a cost of €10. The tablets come preprogrammed with dozens of hours of video and music, as well as games and newspapers.
“Tablet computing clearly has the potential to revolutionize inflight entertainment, as tablet systems are much lighter and easier to keep up to date from an operations point of view, while also offering the customer a much richer and more interactive entertainment experience,” says Jouni Oksanen, Finnair’s Director of Customer Entertainment. “If tablet-based entertainment proves to be successful on these new aircraft, we will of course continue to evaluate the possibility of implementation across the fleet.”
Finnair has also recently expanded and improved upon its award-winning lounge services at Helsinki Airport, while the Marimekko for Finnair collection of pillows, blankets, headrest covers, napkins and tableware is now standard in all Finnair aircraft, both long haul and short haul. Earlier in September Finnair also announced new Signature Meals in Business Class created by top Finnish chefs Tomi Björck and Pekka Terävä. As of January 2014, Finnair will also begin to retrofit most of its aircraft to provide seats that convert to fully flat beds in Business Class.
Finnair has been named Best European Airline at the 24th annual TTG Travel Awards, a prestigious yearly occasion in the Asia-Pacific travel industry that recognises exemplary organisations that raise the bar of excellence in travel and tourism in the region.
Punctuality, service quality and hassle-free transfers were all factors in favour of Finnair being given the honour by readers of the publications TTG Asia, TTG China, TTG India, TTGmice, TTG-BTmice China and TTG Asia Luxury.
“We at Finnair are extremely heartened by this recognition, and very grateful to receive this award,” said Finnair Chief Commercial Officer Allister Paterson, on hand in Bangkok for the TTG Travel Awards ceremony. “This year we are in the midst of a series of upgrades to the customer experience, and it’s gratifying to see efforts already start to pay off as we seek ways to make the experience of flying to Europe from Asia even better.”
Finnair is specialised in traffic between Asia and Europe, serving 13 cities in Asia and more than 60 European destinations via an ultra-efficient hub in Helsinki. The only carrier in Northern Europe with a 4-star Skytrax rating, Finnair also routinely ranks in the top tier of global punctuality surveys. As the airline approaches its 90th birthday on 1 November, Finnair is also in the midst of an upgrade drive across the customer experience, from lounge service and food to cabin interiors and seats.
From October 1 Finnair will supplement its complementary meal and snack service on European flights with optional, paid pre-order meals. On the menu there will be four hot meals plus one fresh salad to choose from:
The meals will be offered to Economy Class passengers on all European scheduled flights, including those operated by Finnair’s partner Flybe Finland, with the exception of Finnish domestic flights and service to Stockholm, St. Petersburg, Tallinn, Riga and Vilnius. Flight segments from Madrid to Helsinki are also excluded for operational reasons. The meals are unavailable in Business Class, as Business Class tickets already include an upgraded meal.
The meals cost EUR 10 if ordered in advance, or EUR 12 if bought on board. Only a very small selection of meals will be available for purchase on board, however, so customers are advised to order in advance to avoid disappointment. At present passengers can order the meals by logging into the My Booking section of the Finnair website, but in future customers will be able to place their order at the time of booking as well.
For passengers who do not choose to pre-order a meal, light meal or snack service in Economy Class on all European scheduled flights longer than two hours remains complementary and in effect. Also as before, on shorter flights customers can enjoy complimentary coffee, tea and juice and can buy selected items from the snack menu.
You can have a preview of Pre-order meal options for your flight behind this link: Finnair Preorder Meals
As of 7 December 2013 all Finnair flights will be operated from the new terminal 1 at the Pulkovo International Airport in St. Petersburg. See the new airport map here.
As part of a meal service renewal underway at Finnair, Business Class customers will be able to enjoy new Signature Menus created by well-known Finnish chefs Pekka Terävä and Tomi Björck.
“In-flight dining is an important part of a distinctive travel experience," says Maarit Keränen, Finnair’s Head of Service Concept. "Both Pekka and Tomi have a fresh style that is distinct from the mainstream. Pekka Terävä’s classic Nordic flavors are a natural fit with Finnair's identity, while Tomi Björck’s Finnish take on Asian cuisine supports our Eastward outlook. I believe that the new meals will delight Finnair's customers and raise the international profile of Finnish culinary culture.”
“My menu is influenced by the purity of Finnish nature, taking advantage of Finnish natural ingredients such as seasonal vegetables and wild game and fish," says Terävä, whose menu includes such Finnish specialties as reindeer fillet with mushroom puree, oven-baked potatoes and organic barley.
"My chosen ingredients are meant to reflect the passion in modern Asian cuisine," says Björck, whose menu is inspired by Thai and Japanese food and offers both meat-based dishes and vegetarian options, such as butternut squash dressed in a symphony of Asian spices. Japanese ramen noodles and spicy salmon complete his menu.
Specially selected prize-winning wines complement both Signature Menus.
The Signature Menus will be introduced on Business Class long-haul flights throughout the autumn excluding Chongqing, Xi´an and Hanoi.
Tomi Björck’s award-winning restaurants in Helsinki include the Asia-inspired Farang and Gaijin as well as the Mediterranean-focused Boulevard Social. Farang Stockholm opened in February 2013.
Pekka Terävä is chef at Helsinki’s Michelin-starred Restaurant Olo, where fresh and pure ingredients are combined to create modern Scandinavian cuisine.
Qatar Airways joins the world’s leading coalition of quality airlines, the oneworld® alliance, on 30 October 2013. As a full member of the alliance, Qatar Airways provides its customers with all oneworld services and benefits. Finnair Plus members, like the members of all other oneworld membership programmes, will earn points on Qatar Airways flights, as well as receive all other oneworld benefits, such as access to lounge areas.
Qatar Airways is the 13th full member of oneworld, and it brings over 20 new destinations and five new countries to the oneworld selection: Ethiopia, Iran, Ruanda, Serbia and Tanzania. The alliance is expanding more rapidly than ever before. Malaysia Airlines joined earlier this year and Sri Lankan Airlines will follow next year. Also, the Brazilian TAM and other LATAM companies that are not yet oneworld members are also joining the alliance. In addition, US Airways is planning to leave the Star Alliance and join oneworld as it merges with American Airlines, but this shift still requires confirmation.
With Qatar Airways and other newcomers the oneworld services now cover approximately 3,500 aircraft, nearly 1,000 airports in over 150 countries, approximately 14,000 flights per day and 480 million passengers per year. The total turnover of the alliance is at approximately 140 billion US dollars.
Qatar Airways was accepted to the alliance with the sponsorship of British Airways and after a thorough evaluation by the British company of its preparedness to join the core alliance.
Finnair became the first airline to receive an Airbus A321 Sharklet aircraft on 6 September. The new extended-range, single-aisle A321 equipped with new, fuel-saving Sharklet wing tip devices has the lowest fuel-burn, emissions and noise footprint in its class. Three out of the five orders for the A321 with Sharklets are due by the end of this year, with the remaining two expected to enter the fleet in the first half of 2014.
The new Airbus A321s with Sharklets will replace Finnair’s four Boeing 757s that have been used mainly for leisure and charter flights, enabling more flexibility and interoperability between European scheduled and leisure flights. The new aircraft also complete Finnair’s shift to an all-Airbus fleet, bringing further cost efficiencies in maintenance, pilot training and flight operations.
The wing tip devices, Sharklets, significantly increase fuel efficiency by decreasing the blade tip vortex. The blade tip vortex is one of the most significant factors in an aircraft’s air resistance. Thanks to the Sharklets, the new aircraft consume five per cent less fuel per seat when compared to the other A320 aircraft and up to seven per cent less than the Boeing 757 aircraft.
“Since Finnair began flying 90 years ago, the company has prided itself on flying with the most modern aircraft available. Today is a good day for Finnair as we mark a continuation of that tradition, as the launch customer for the A321 with Sharklets,” says Finnair Chief Operating Officer Ville Iho. “Fleet investments are key to sustainable and economical flight operations, saving on both fuel costs and carbon emissions – now even more important in the emissions trading era. As we develop our European network to complement our long-haul Asian routes, realising the cost savings and efficiencies of a modern fleet helps ensure profitable growth in the future for Finnair.”
“We share a long-standing relationship with Finnair and are delighted that the airline has decided to build its future with an all-Airbus fleet. With the Sharklet equipped A321, Finnair will benefit from lower operating costs, extended range, and better fuel efficiency. Thanks to the widest cabin of any single aisle aircraft on the market, the A321 also offers passengers more space and comfort,” says John Leahy, Airbus Chief Operating Officer – Customers.
The first A321 Sharklet aircraft, registered in Finland as OH-LZG, flew from the Airbus facility in Hamburg to Helsinki Airport on 6 September, arriving at 18:50.
Finnair offers extra flights on Finnish domestic routes during the Christmas season. We will operate 19 additional flights between 21 December 2013 and 4 January 2014, and thus provide an opportunity to fly to Lapland during Christmas season also for those holidaymakers, who have not yet bought their tickets.
During Christmas time, Finnair will operate six additional return flights to Rovaniemi and Kittilä, and seven to Ivalo. We will also offer three additional flights to Amsterdam and Malaga. More information on flight departure times and dates can be found on Finnair’s website.
“Demand for flights during the Christmas season has been solid, and we had good experience of last year’s additional flights. The holiday resorts in Lapland are the number one place for Christmas break for many Finns and foreigners. We’re happy to be able to meet the demand again by offering additional flights”, says Petri Schaaf, Vice President, Global Sales at Finnair.
Finnair will open a new route to Tromsø for
the 2014 winter season. The arctic city in the far north of Norway will be
served from Helsinki three times per week from 1 January until 28 March 2014.
Fares will be available to book from 10 July.
Situated directly under the aurora zone in the arctic, Tromsø is ideally placed for viewing the spectacular aurora borealis (northern lights) on clear winter nights. The town of 70,000 is also a base for winter sports such as downhill skiing, snowshoeing, dog and reindeer sledding, and glacier hiking. Tromsø, or Romsa in Sami languages, is also a centre of Sami culture in Norwegian Lapland and hosts Sami Week every February.
Due to the warming effect of the Gulf Stream, from January to March the city is relatively warm for the arctic, with average highs of around 2–4 degrees centigrade and lows of about –6.
Flights are scheduled Mondays, Wednesdays and Fridays for departure from Helsinki (AY2679) at 20:15 and departure from Tromsø (AY2680) at 21:55 local time. The route, operated on behalf of Finnair by Flybe Finland with Embraer E90 aircraft, takes approximately two hours.
Tromsø represents a new addition to the oneworld alliance global route network.
Business Class baggage allowance on intercontinental flights will increase. New allowance will be applied to all customers in Business Class on Finnair intercontinental flights on and after 2 July 2013.
At the same time Finnair will implement tiered excess baggage rates. Each customer has the baggage allowance of minimum one piece of baggage, max weight 23 kg, free of charge. If in excess, extra-bag or heavy-bag charge is collected. Combining the allowances of separate tickets is not possible even among family members.
Finnair has joined the transatlantic joint business founded by fellow oneworld alliance members American Airlines, British Airways and Iberia. As of tomorrow, 2 July, Finnair customers flying to North America can book flights to dozens more North American cities on one single ticket. Customers of the other three airlines now also have better access to 13 cities in Finland and the rest of Europe, thanks to efficient Nordic and Baltic connections from Finnair’s Helsinki hub.
Earlier today, Finnair announced its intention to join the joint business
agreement between oneworld members Japan Airlines and British Airways on
traffic between Japan and the European Union. Both moves are examples of
Finnair pursuing tighter cooperation within the oneworld alliance to
improve network connectivity and better serve the needs of intercontinental
The transatlantic joint business, first undertaken in October 2010 by American Airlines, British Airways and Iberia, enables customers the following benefits when flying between North America and the European Union (and Switzerland and Norway):
• The ability to mix and match flights on all four carriers for the most convenient scheduling and best pricing
• Smoother connections for onward destinations through coordinated schedules and oneworld Global Support centres in Chicago O'Hare, Dallas/Fort Worth, London Heathrow, Los Angeles, Madrid Barajas, Miami and New York JFK
• Ability to book transatlantic codeshare flights for Finnair, American Airlines, British Airways and Iberia and via any of the airlines’ websites
• Greater benefits for Finnair Plus, Executive Club, Iberia Plus and AAdvantage loyalty program customers, including better opportunities to obtain and use miles on your transatlantic flight
• Integrated customer support – online, through call centres and at the airport
• Greater connectivity on all four airlines in case of disruption
As part of the transatlantic joint business, Finnair has added its (AY*) code to selected American Airlines, British Airways and Iberia flights between North America and Europe. American Airlines, British Airways and Iberia have also added their respective (AA*), (BA*) and (IB*) code to Finnair’s daily flights between New York and Helsinki. All together, the joint business now operates up to 102 daily round trips between North America and Europe, serving 42 gateways on either side of the Atlantic. Customers also have access to a further 163 onward connections in North America and 126 in Europe.
More flying Finns
Because of Finnair’s comprehensive European route network, besides New York and Chicago, Finns now have the ability to book efficient, competitively priced one-stop connections to dozens more North American destinations via stopovers in such European cities as London, Madrid and Milan. Finland and the Baltic Rim is now much more accessible for North American travellers as well.
“The transatlantic joint business has been a big win for European consumers flying to America and vice versa, and now Finland will benefit too,” says Finnair CEO Pekka Vauramo. “Finland is now only a one-stop journey away to many more North American cities, which is great news for Finnish firms doing business in the US, Canada or Mexico, and for leisure travellers as well. By the same token I look forward to more North American business and leisure travellers discovering the unique charms of Finnair and Finland as a result of this partnership.”
“This is an historic day as we welcome Finnair – an airline with a long and proud history – into the transatlantic joint business,” says American Airlines’ Chairman and CEO Tom Horton. “American Airlines is excited to see our transatlantic partnership grow and develop and we are confident that the addition of Finnair will only enhance and strengthen this relationship.”
“The addition of the Helsinki hub to our joint business network will bring faster and easier connections for customers on hundreds of city connections between Europe and North America,” says Willie Walsh, CEO of International Airlines Group (IAG). “Finnair is a great airline and we are delighted to now be able to offer their service to British Airways and Iberia customers.”
Finnair improves its Helsinki Airport duty-free shop this summer. Both the functions and the product portfolio of the shop at departure gate 28 are renewed, and as part of the improvement, tax-free shopping facilities are extended to the second floor of the shop.
After the renewal there is an extended shop that better meets the needs of passengers travelling on international flights.
After the renewal arriving and departing passengers on domestic flights, and arriving passengers on international flights can no longer buy duty-free products at Helsinki Airport. Arriving passengers on international flights can still purchase products at Finnair Arrival Shop.
The product portfolio of the improved tax-free shop consists of seasonal home decor products as well as clothing for women, men and children. With the improvement Finnair wants to offer passengers a renewed and attractive collection of products, and a peaceful duty-free shopping experience.
As part of the renewal Finnair has also decided to close its airport shops in Turku and Tampere. Both airport shops will close 1 July 2013 and in the future Finnair’s duty-free shopping facilities are focused in the renewed and extended Helsinki Airport shop.
Finnair continues to operate its new route to Tel Aviv also during the winter season. As of November Finnair flies to Tel Aviv with similar frequency as during the on-going summer season, twice a week on Mondays and Fridays, but with new timetables that better fit Finnair’s Asian and European connections.
”Our service to Tel Aviv has been very well received, which is why we want to continue to offer the route our customers, but with better connections to Asia and back. We’ll be able to offer a competitive alternative to Finns as well as to our Asian and Israeli transit passengers”, says Greg Kaldahl, SVP of Resources Management at Finnair.
Finnair flights arriving from Asia on Mondays will have a good connection to Tel Aviv. The connecting flight from Helsinki departs at 3.40 p.m. and arrives in Tel Aviv at 8.05 p.m. The return flight from Tel Aviv departs at 8.55 p.m. and arrives in Helsinki at 1.35 a.m. (+1 h).
On Fridays the flight departs from Helsinki at 6 a.m. and arrives in Tel Aviv at 10.25 a.m. The return flight from Tel Aviv is well connected to Finnair’s Asian flights in the afternoon.
The flights to Tel Aviv are operated with an Airbus 320 series aircraft.
Flights to Dubai five times a week
Finnair operates five scheduled flights a week to Dubai during the winter season. In addition, a charter service is provided on Tuesdays.
The renowned aviation research organisation Skytrax has ranked Finnair the best airline in Northern Europe at the World Airline Awards in the Paris Air Show. This marks the fourth year in a row that Finnair wins this title. The Skytrax ranking is based on 18 million passengers’ independent evaluations of airlines. The passengers represent 160 countries.
The oneworld alliance, to which Finnair also belongs, was ranked the best alliance in the Skytrax survey.
“As a network company that invests on long-haul flights, we are strongly committed to offering smooth transfers, high quality service and taking care of the customers’ needs”, says Anssi Komulainen, the head of customer service at Finnair. “The award is a great acknowledgement for the work our personnel and partners have done. We are also very happy over the fact that we are in good company in the oneworld alliance. We continue to do our best to ensure a pleasant customer experience for all our passengers and to stay at top of the competition.”
Finnair is the only airline in the Nordic countries with a four-star Skytrax rating. The World Airline Awards™ is the airline industry’s most comprehensive and valued ranking system.
Finnair has been the most punctual international airline for the past two months, according to travel data provider FlightStats. With 93.83 per cent of flights arriving or departing within 15 minutes of schedule in May and 91.14 per cent in April, Finnair is currently the world’s most reliable international carrier according to the data services firm, which supplies the travel industry and general public with real-time global flight tracking information.
“There are all kinds of factors out of an airline’s control that can cause delays to passengers and loss of revenue, but these rankings highlight the degree to which dedicated employees working in well-defined processes can proactively and positively manage on-time performance,” says Finnair Chief Operating Officer Ville Iho. “I’m very proud of this impressive achievement, both among our own employees and those of our key partners.”
In FlightStats’ rankings for the year 2012, Finnair was runner-up for lowest global cancellation rate and a runner-up for most punctual European airline. The oneworld alliance, of which Finnair is a member, was named the alliance with the best on-time performance.
FlightStats’ on-time performance reports for airlines and airports worldwide are available online at www.flightstats.com.
More information: Finnair Media Desk, Tel. +358 9 818 4020, comms(at)finnair.com.
Summers are busy at Helsinki International airport. Finnair would like to remind its customers to reserve enough time to go through the baggage drop, security control, border control and boarding at the airport. The check-in for Finnair’s long haul flights closes 1 hour before departure and 45 minutes before departure for all other flights. Finnair recommends checking in for your flight in advance either online or via your mobile phone. All baggage must also be dropped off at the Baggage Drop desk before the flight’s check-in closes. Finnair wishes all its customers a nice summer and pleasant flights!
Finnair has become a certified member of the IATA Environmental Assessment (IEnvA) program. It is a pioneering program for independent assessment and improvement of the environmental management of airlines. Finnair is part of an airlines test group that takes part in and develops the program.
”Finnair has for a long time been active in reporting environmental issues and we are very eager to share our experiences and expertise in order to develop industry standards,” says Kati Ihamäki, the Vice President of Sustainable Development at Finnair. ”Cooperation is vital in the long run if airline industry is to achieve its long-term goal of carbon neutral air travel and other environmental issues. IEnvA’s ongoing development helps to ensure that all airlines are looking ahead to a future of sustainable development.”
The IEnvA program is based on established environmental standards (such as ISO 14001) that have been developed by environmental specialists together with leading airlines, including Finnair. Both Finnair and other airlines will be evaluated by accredited environmental assessment organisations.
Finnair has received Fast Travel Gold Award because it has taken part in IATA’s Fast Travel Program at the Helsinki Airport. The aim of the programme is to reduce queuing time at airports and give passengers more self-service options during travel. The programme covers check-in, baggage check-in and claim, travel documents check, boarding and booking changes. Finnair has introduced automatic self-service systems at the Helsinki Airport for all these procedures. Self-service has been also been made available at other airports, especially in Europe.
If passengers at the Helsinki Airport have not checked-in online in advance, this will be done automatically on their behalf several hours before departure. Passengers can also print their own baggage tags, go through security check and board using an SMS boarding pass. EU passengers or passengers from other selected countries (e.g. Japan) can use self-service passport scanners when leaving Schengen area or when arriving there. This makes airport formalities faster and makes queues shorter for passengers arriving from other countries. These improvements have been made possible by Finnair’s cooperation with Finavia that operates Helsinki Airport, the Finnish Boarder Guard and other airport and technology partners.
Info: Finnair Media Desk, tel. +358 9 818 4020, email@example.com.
Baggage from flights within Finland and the Schengen area can now be collected from the baggage claim in arrival halls 2A and 2B. Due to possible last minute changes, the arrival hall is no longer announced in flight, so we recommend passengers check the information monitors at the airport.
New signboards have also been mounted at the airport to help passengers find the different arrival halls easily. There is also a new passageway to arrival hall 2B near the gate 29.
Baggage from flights outside the Schengen area always arrives at arrival hall 2B.
Finnair attends the Nor-Shipping fair in Oslo 4–7 June. Nor-Shipping is the leading maritime event week offering top-quality exhibitions, high-level conferences and prime networking opportunities for maritime industry professionals.
Finnair offers an array of special offers during the fair, in addition to which we also have a special campaign for new Finnair Plus members: By joining our frequent flyer program during the fair, you immediately earn 5,000 Finnair Plus points. What’s more, you also enter a draw for an extra 40,000 points, with which you can, for example, get an upgrade to Finnair Business Class for two round trip ﬂights in Europe.
Find us at stand E02-06 in the fair centre. For more information on the event, visit http://www.messe.no/nor-shipping.