How do I travel with an assistance or service dog?
Specially trained and certified guide assistance and service dogs can be taken into the cabin in accordance with airline rules and regulations without any extra charge. Read more about which dogs are welcome to travel in the cabin and under which conditions.
You need to let us know about your assistance or service dog at least 48 hours before your flight. Please fill in this form or contact our customer service before you fly. You can check the status of your request in Manage booking. The easiest and fastest way to contact us is via chat.