Finnair Oyj

One World

Select your language
Contact Finnair Plus

Finnair Plus Service Center

Tel. +358 (0)9 818 888
Fax +358 800 121 200

Restrictions on the use of awards

Finnair and the Finnair Plus partners reserve the right to restrict the number of awards or to exclude awards at certain times.

>> Finnair
>> Other airlines
>> Hotels
>> Car rental companies
>> Other partners

 

Finnair

Finnair scheduled flights

  • Long-haul destinations
    - Bangkok: Christmas and New Year
    - New York: Very limited availability in June - August.
  • Flights within Finland
    - Ivalo, Kittilä, Kuusamo and Rovaniemi: Christmas and New Year, spring holiday and Easter
    - Reservations are limited to all Lapland skiing destinations at weekends and throughout the skiing season.

 

 

Other airlines

 

You find restrictions applying to each airline on the award table

Hotels
  • A Finnair Plus award voucher is valid for use at weekends (Fri-Mon) for one year from the date of ordering.
  • Hotels reserve the right to limit the number of awards or to exclude awards at certain times, and the right to require more than one award voucher per room per night.
  • No refunds or other compensation will be paid for lost, stolen or unused award vouchers.

 

 

Sokos Hotels in Finland
  • Certain Sokos hotels may require two award vouchers per night in high season. Award restrictions can be checked directly at Sokos Hotels Sales Service, tel. +358 20 1234 600

 

 

Car rental companies

Avis

  • Car rental companies in Finland apply seasonal award restrictions on national public holidays (Christmas, New Year, Easter, school spring holiday week) and in mid summer. Similar restrictions occur in other countries chiefly on national holidays.

Check the car hire firm for further details of seasonal restrictions: Avis +358 200 12154

Europcar

  • Car rental companies in Finland apply seasonal award restrictions on national public holidays (Christmas, New Year, Easter, school spring holiday week) and in mid summer. Similar restrictions occur in other countries chiefly on national holidays.
  • Awards include unlimited mileage except in Italy 150 km/day and France 250 km/day.

Check the car hire firm for further details of seasonal restrictions: Europcar +358 403 062 444

Hertz

  • Car rental companies in Finland apply seasonal award restrictions on national public holidays (Christmas, New Year, Easter, school spring holiday week) and in mid summer. Similar restrictions occur in other countries chiefly on national holidays.

  • Weekend award is not available in USA.

Check the car hire firm for further details of seasonal restrictions: Hertz +358 200 11 22 33

 

 

Other partners

Aurinkomatkat / Sun Tours

  • The award does not apply to Aurinkomatkat special tours, such as cruises, round trips or combination tours.

  • No Finnair Plus points are earned for package tours that are purchased with Plus points and include Finnair Leisure flights.

Silja Line

  • Only Finnair Plus Platinum tier members may take Silja Line awards in July.



^ Back to top

 

 

Login

Finnair Plus member login All Finnair Plus members have a user profile in our database. Your username is usually the same as your membership number without the AY prefix and with no spaces between the numbers.

Lost password

Email
SMS


Sending of username or password is possible only if the mobilenumber or e-mail address is updated in the profile. If your contact information has changed, please contact Finnair Plus Service Center, tel. +358 9 818 888, open Mon-Fri 7am-7pm, Sat 9am-4pm. Other times, Finnair Customer Care Center +358 600 140 140 (24h, in Finland 3,12eur/answered call + local call charge).

Lost username

Email

SMS

(e.g + 44 7948 1234567)

Sending of username or password is possible only if the mobilenumber or e-mail address is updated in the profile. If your contact information has changed, please contact Finnair Plus Service Center, tel. +358 9 818 888, open Mon-Fri 7am-7pm, Sat 9am-4pm. Other times, Finnair Customer Care Center +358 600 140 140 (24h, in Finland 3,12eur/answered call + local call charge).

Rock on!


Hundreds of destinations to earn points. Calculate!