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Finnair
As a customer on Finnair's website, you can book hotels through the service offered by Hotelzon.

Finnair shall not be liable for the operation or the content of the booking system. Through the above link, Finnair offers you the possibility to book the goods and services of third parties. Finnair has no control over the websites of these third parties and Finnair assumes no liability for such websites or the goods and services offered on them.

The respective websites and the booking of the goods and services offered on such sites are subject to the terms and conditions available on these sites. Finnair does not have any contractual relationship with the user of the booking system. Finnair shall not be liable for disadvantages caused directly or indirectly by the use of the booking system.

The Hotelzon service number +358 600 93 777 is available 24h. Calls are charged at €1,95/answered call + local network charge.

The hotels where you can accrue Finnair Plus points are marked with a Finnair Plus logo. No points are accrued from certain special prices. Remember to present your Finnair Plus card when checking in.

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Lost password/lost username
Sending of username or password is possible only if the mobile number or e-mail address is updated in the profile.
If your contact information has changed, please contact Finnair Plus Service Center, tel. +358 9 818 888, open Mon-Fri 7am-7pm, Sat 9am-4pm. Other times, Finnair Customer Care Center +358 600 140 140 (24h, in Finland 3,12eur/answered call + local call charge).
Lost password
Please, send my password by: E-mail  
SMS  
Username:
Last name:
Lost username

You can ask for your username with:

- e-mail and last name
- mobile phone number and last name
Please, send my username by:
E-mail  
E-mail:
SMS  
Mobile phone:
(for example +358 50 123456)
Last name:

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Finnair Plus member login All Finnair Plus members have a user profile in our database. Your username is usually the same as your membership number without the AY prefix and with no spaces between the numbers.

Lost password

Email
SMS


Sending of username or password is possible only if the mobilenumber or e-mail address is updated in the profile. If your contact information has changed, please contact Finnair Plus Service Center, tel. +358 9 818 888, open Mon-Fri 7am-7pm, Sat 9am-4pm. Other times, Finnair Customer Care Center +358 600 140 140 (24h, in Finland 3,12eur/answered call + local call charge).

Lost username

Email

SMS

(e.g + 44 7948 1234567)

Sending of username or password is possible only if the mobilenumber or e-mail address is updated in the profile. If your contact information has changed, please contact Finnair Plus Service Center, tel. +358 9 818 888, open Mon-Fri 7am-7pm, Sat 9am-4pm. Other times, Finnair Customer Care Center +358 600 140 140 (24h, in Finland 3,12eur/answered call + local call charge).

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