Finnair Oyj

oneworld

Select your language
Contact us

Contact Center

Tel. +44-(0)870 241 4411
Finnair Plus / My Finnair Plus Account / Missing points
Missing points?

>> Finnair
>> Other Airlines
>> Hotels
>> Car Rental Companies
>> Other Partners

  

Finnair

Points for flights are registered on Finnair Plus accounts only on the basis of used flight coupons.

You can add missing points for scheduled Finnair flights yourself to your account or send the flight information to the Finnair Plus Service Center. See the link for more information.

>> Finnair 

  

  

Other Airlines

You may request missing points for flight of Finnair Plus airline partners afterwards. Points registered retroactively will show on your account in about 8 weeks. Please note that you can collect points only to one frequent flyer programme at a time.

>> Other Airlines 

  

 

Hotels

You earn points at Finnair Plus partner hotels per night or stay according to Finnair Plus rules. In case two Plus members share a hotel room, only one of them earns the points.

>> Hotels

  

 

Car Rental Companies

You earn Plus points for car rentals from Finnair Plus partners. Missing points can be registered afterwards if the rental contract is not older than 6 months.

>> Car Rental Companies 

  

 

Other Partners

See the instructions of other Finnair Plus partners regarding missing points.

>> Other Partners 



^ Back to top

 

  

Login

Finnair Plus member login All Finnair Plus members have a user profile in our database. Your username is usually the same as your membership number without the AY prefix and with no spaces between the numbers.

Lost password

Email
SMS


Sending of username or password is possible only if the mobilenumber or e-mail address is updated in the profile. If your contact information has changed, please contact Finnair Plus Service Center, tel. +358 9 818 888, open Mon-Fri 7am-7pm, Sat 9am-4pm. Other times, Finnair Customer Care Center +358 600 140 140 (24h, in Finland 3,12eur/answered call + local call charge).

Lost username

Email

SMS

(e.g + 44 7948 1234567)

Sending of username or password is possible only if the mobilenumber or e-mail address is updated in the profile. If your contact information has changed, please contact Finnair Plus Service Center, tel. +358 9 818 888, open Mon-Fri 7am-7pm, Sat 9am-4pm. Other times, Finnair Customer Care Center +358 600 140 140 (24h, in Finland 3,12eur/answered call + local call charge).

Albums for only 3,500 Plus points


Hundreds of destinations to earn points. Calculate!