Finnair Oyj

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Contact us

Customer Care Center

Tel. + 358 600 140 140
(€3.12/answered call + local network charge)

Contact us

SERVICE FEES
COUNTRY INTERNET SERVICE FEE REFUND FEE
Australia  0 AUD 85 AUD
Austria €10 €50
Belgium €15 €50
Canada 0 CAD 80 CAD
China 0 CNY 500 CNY
Czech 400 CZK 1250 CZK
Denmark 100 DKK 370 DKK
Estonia 150 EEK 780 EEK
Finland €20 €50
France €15 €50
Germany €0 €50
Greece €20 €50
Hongkong 0 HKD 580 HKD
Hungary 3800 HUF 12000 HUF
India 0 INR 3200 INR
Iceland 500 ISK 6100 ISK
Italy €10 €50
Japan 0 JPY 8200 JPY
Korea 0 KRW 90 000 KRW
Latvia 7 LVL 35 LVL
Lithuania 35 LTL 170 LTL
Netherlands €15 €50
Norway 50 NOK 400 NOK
Poland 60 PLN 170 PLN
Portugal €5 €50
Romenia 0 RON 180 RON
Russia 700 RUB 1800 RUB
Slovenia  €15 €50
Spain €10 €50
Sweden 50 SEK 470 SEK
Switzerland 25 CHF 80 CHF
Thailand 0 THB 2500 THB
Turkey 45 TRY 180 TRY
Ukraine 60 UAH 350 UAH
United Arab Emirates 0 AED 270 AED
United Kingdom 1 GBP 40 GBP
Usa 0 USD 75 USD

Login

Finnair Plus member login All Finnair Plus members have a user profile in our database. Your username is usually the same as your membership number without the AY prefix and with no spaces between the numbers.

Lost password

Email
SMS


Sending of username or password is possible only if the mobilenumber or e-mail address is updated in the profile. If your contact information has changed, please contact Finnair Plus Service Center, tel. +358 9 818 888, open Mon-Fri 7am-7pm, Sat 9am-4pm. Other times, Finnair Customer Care Center +358 600 140 140 (24h, in Finland 3,12eur/answered call + local call charge).

Lost username

Email

SMS

(e.g + 44 7948 1234567)

Sending of username or password is possible only if the mobilenumber or e-mail address is updated in the profile. If your contact information has changed, please contact Finnair Plus Service Center, tel. +358 9 818 888, open Mon-Fri 7am-7pm, Sat 9am-4pm. Other times, Finnair Customer Care Center +358 600 140 140 (24h, in Finland 3,12eur/answered call + local call charge).