Finnair Oyj

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Customer Care Center

Tel. + 358 600 140 140
(€3.12/answered call + local network charge)

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NOTICE ON THE PRIVACY POLICY OF FINNAIR'S INTERNET PAGES

PERSONAL DATA

While you are browsing Finnair's Internet pages we may ask you to submit and we may process data that is personal to you, including but not limited to your name, user id and password, organisation, phone number, e-mail and mail addresses. We may also require you to submit your credit card number and expiry date. Processing of such Personal Data may be necessary for the purposes of, inter alia, correctly identifying you, properly supplying services or goods to you, and responding to your contacts or contacting you.

Except for the above purposes, and except as required by law, we will not disclose your Personal Data to any third party without your permission. For certain of our services, other or additional rules may apply as specified in their respective terms of use or privacy statements.

SITE USAGE DATA AND COOKIES

We may compile data on the usage, traffic volumes, transactions and other related statistics of our web sites and may process and analyse such data. We may also acquire such data on aggregate levels from reputable third parties or disclose such data to them. Aggregate level data cannot be de-compiled or reduced to Personal Data or other information regarding any particular person.

While you are browsing Finnair's Internet pages, we may send to your computer over the Internet one or more small files known as Cookies. Cookies contain information that allows us to identify the computer you are using and lets us know certain aspects of usage of our web sites by you. You will notice the presence of a Cookie for instance when certain data that you have previously submitted to us, such as your address, is automatically completed in a field by your browser.

Your browser is likely to automatically accept Cookies but you may be able to configure your browser differently and Cookies can be deleted from your computer if you so wish. Some of the services may not be available if your browser does not accept Cookies or if they have been deleted.

By using Cookies and Usage data, we hope to be able to develop our Internet services according to your and our other customers' preferences. We respect your privacy and are committed to protect your Personal Data. We have taken such measures as we have reasonably seen appropriate in each case to ensure the confidentiality, integrity and accuracy of your Personal Data. The processing of your Personal Data by us is subject to applicable laws and regulations.

Please read also the Terms of Use

© Finnair Plc 2002

Login

Finnair Plus member login All Finnair Plus members have a user profile in our database. Your username is usually the same as your membership number without the AY prefix and with no spaces between the numbers.

Lost password

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SMS


Sending of username or password is possible only if the mobilenumber or e-mail address is updated in the profile. If your contact information has changed, please contact Finnair Plus Service Center, tel. +358 9 818 888, open Mon-Fri 7am-7pm, Sat 9am-4pm. Other times, Finnair Customer Care Center +358 600 140 140 (24h, in Finland 3,12eur/answered call + local call charge).

Lost username

Email

SMS

(e.g + 44 7948 1234567)

Sending of username or password is possible only if the mobilenumber or e-mail address is updated in the profile. If your contact information has changed, please contact Finnair Plus Service Center, tel. +358 9 818 888, open Mon-Fri 7am-7pm, Sat 9am-4pm. Other times, Finnair Customer Care Center +358 600 140 140 (24h, in Finland 3,12eur/answered call + local call charge).