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Contact Finnair Plus

Finnair Plus Service Center

Tel. +358 9 818 888
Fax +358 800 121 200

Other Finnair awards

You may also use your Finnair Plus points for other Finnair awards.

>> Excess baggage charges
>> Safety information course

 

 

Excess baggage charges

When departing on scheduled Finnair flights (Finnair aircraft and AY code on the ticket) you may use Plus points to pay your excess baggage charges in the event that your baggage exceeds the weight limit.

Excess baggage charges on Finnair flights
On flights within Finland 1 – 10 kg 5,000 Plus points
On scheduled flights within Northern Europe 1 – 10 kg 5,000 Plus points
On scheduled European flights 1 – 10 kg 10,000 Plus points
On scheduled long-haul flights 1 – 10 kg 20,000 Plus points
On scheduled USA flights one item, max 23 kg 20,000 Plus points

 

  • This voucher is valid for one year.
  • No refunds are payable for unused vouchers.
  • Excess baggage vouchers may not be used for special luggage or transporting animals. 

 

>>Order excess baggage voucher

Please read the baggage regulations before beginning your journey.

>>Baggage regulations

 

 

Safety information courses for air passangres

Finnair’s safety information course for air passenger is a worthwhile option for anyone who suffers from fear of flying or would otherwise like to learn more about aviation in general.

Passenger safety information courses are generally arranged four times a year. Each course takes no more than 15 participants. The courses are conducted in the Finnish language. The course takes a whole weekend, beginning on Friday afternoon and ending on Sunday evening. The price of the course is €500 or 35,000 Finnair Plus points.

The price includes:

  • Instructional materials
  • Meals during the course
  • A concluding journey on a scheduled Finnair flight to some European destination
  • A feedback meeting about 6 months after the course

Check for further details and enrol in a course

>>Safety information course



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Login

Finnair Plus member login All Finnair Plus members have a user profile in our database. Your username is usually the same as your membership number without the AY prefix and with no spaces between the numbers.

Lost password

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SMS


Sending of username or password is possible only if the mobilenumber or e-mail address is updated in the profile. If your contact information has changed, please contact Finnair Plus Service Center, tel. +358 9 818 888, open Mon-Fri 7am-7pm, Sat 9am-4pm. Other times, Finnair Customer Care Center +358 600 140 140 (24h, in Finland 3,12eur/answered call + local call charge).

Lost username

Email

SMS

(e.g + 44 7948 1234567)

Sending of username or password is possible only if the mobilenumber or e-mail address is updated in the profile. If your contact information has changed, please contact Finnair Plus Service Center, tel. +358 9 818 888, open Mon-Fri 7am-7pm, Sat 9am-4pm. Other times, Finnair Customer Care Center +358 600 140 140 (24h, in Finland 3,12eur/answered call + local call charge).

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Albums for only 3,500 Plus points