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Services at the airport

 

Accommodation near the airport


If you have an early morning connecting flight, you can conveniently stay overnight in the hotels at Helsinki-Vantaa Airport and nearby. The Hotel Palace Airport located at the airport has 35 rooms that you can use, not only for an overnight stay, but also for work or rest.

The Hilton Helsinki-Vantaa Airport, by Terminal 2, is another option you may wish to consider.

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VIP and conference facilities


The conference facilities at Helsinki-Vantaa Airport are rented out by the Helsinki Airport Congress Centre. For information on other group work and conference rooms at Helsinki-Vantaa Airport, please call +358 9 8277 3117.

If you want to create a private, individualised or extra festive arrival or departure, the VIP Centre or VIP President Terminal are available for reservation. For more information, please call +358 9 8277 3117 or e-mail vip.helsinki-vantaa@finavia.fi.

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Medical Centre Mehiläinen Airport and pharmacy


Medical Centre Mehiläinen Airport provides comprehensive general and specialist medical services at Helsinki-Vantaa Airport. The Mehiläinen staff treat the accidents and sudden illnesses of arriving and departing passengers, quickly and professionally. The staff also have experience in treating tropical diseases.

Helsinki-Vantaa Airport is also equipped with a pharmacy.

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Porter service


Viafi Baggage Van Services provides porter services for tourist groups. To order service, please call +358 400 456 996 or +358 400 417 019.

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Item storage at Helsinki-Vantaa Airport


You may leave your winter coats, car keys and other extra baggage for storage, at the Travel Airport Services counter in the Arrival area 2B at Helsinki-Vantaa Airport. At the counter you can also reserve a hotel room, book a bus tour, buy tickets for domestic travel, purchase Lippupalvelu event tickets, Helsinki post cards and travel insurance as well as send and receive DHL packages. Open 24 h, tel. +358 9 6151 3982, e-mail: travelpoint@airpro.fi.

More information on storage lockers at Helsinki-Vantaa Airport is available on the Finavia website.

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Classes to help with fear of flying


Finnair organises so-called safety classes (in Finnish) where passengers suffering from fear of flying are supported to face their fear and conquer it.

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Helsinki-Vantaa Airport – the gateway between Europe and Asia


Travelling between Europe and Asia can be fast and convenient. The extension of Terminal 2 and three runways make Helsinki-Vantaa Airport an uncongested transfer airport. Flying via Helsinki offers high flight frequency, with Finnair's direct flights to 10 Asian and over 60 European destinations.

To find out more visit www.viahelsinki.com

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Tourist information point


A tourist information point, located in arrivals area 2A in terminal 2, provides regional tourist information, especially for foreign tourists.

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Finnair Ticket Office


Terminal 2, Service level
Open according to departing flights, normally 05:00–23:45.
Transfer service desks near gates 25 and 30.

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Keywords

Services at the airport
Conference room
Storage
Children travelling alone
Wheelchair
Accommodation
Pharmacy
Porter service
Fear of flying
Safety classes


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Finnair Plus member login All Finnair Plus members have a user profile in our database. Your username is usually the same as your membership number without the AY prefix and with no spaces between the numbers.

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Sending of username or password is possible only if the mobilenumber or e-mail address is updated in the profile. If your contact information has changed, please contact Finnair Plus Service Center, tel. +358 9 818 888, open Mon-Fri 7am-7pm, Sat 9am-4pm. Other times, Finnair Customer Care Center +358 600 140 140 (24h, in Finland 3,12eur/answered call + local call charge).

Lost username

Email

SMS

(e.g + 44 7948 1234567)

Sending of username or password is possible only if the mobilenumber or e-mail address is updated in the profile. If your contact information has changed, please contact Finnair Plus Service Center, tel. +358 9 818 888, open Mon-Fri 7am-7pm, Sat 9am-4pm. Other times, Finnair Customer Care Center +358 600 140 140 (24h, in Finland 3,12eur/answered call + local call charge).