Frequently Asked Questions
Schedules, prices and reservations
Where can I find flight schedules? Where can I get information about departure and arrival times? Where can I view a flight’s seat availability?
Finnair Plus
How can I become a Finnair Plus member? Can I open a Plus account for my company or family? What is my username and password?
Internet service
How do I log in to Finnair’s Internet services? What is my username and password? How can I pay for an Internet booking?
Check-in and baggage
How much baggage can I take along? What restrictions are there on the carrying of dangerous materials? How are children’s pushchairs transported?
Service at the airport and on the flight
How can I order a special meal? What services are there at the airport? Where can I find a map of Helsinki-Vantaa Airport?
Tax-free
When are the tax-free shops open at Helsinki-Vantaa Airport? On which flights are there tax-free sales? When can I make purchases at the airport?
Reservation information to government authorities
The overriding purpose of collecting passenger information in advance of flights is to facilitate safe travel between the EU and the US and to safeguard US security