Finnair Oyj

Feedback

Snowstorms throughout Europe have caused significant disruption to air traffic. The poor weather is causing significant flight delays and cancellations.

We apologise for any problems experienced by our customers and we will do our best to minimise them.

Please note that enquiries about delayed baggage should be directed to the local arrival service. The contact information is on the PIR, Property Irregularity Report.

Please direct any general enquiries and questions about future travel to Finnair Customer Care Center, tel. +358 (0)600 140 140 (€3.12/answered call + local network charge). The service is available 24 hours a day.

Fields marked with an asterisk (*) are mandatory

• 1. Your feedback
• 2. Your details

* I would like to have a reply to my feedback: No Yes

* Feedback concerns: Select Delayed baggage Damaged baggage Reservations and marketing Flight irregularities Ground services Cabin service Finnair Plus -program Other feedback

In case your feedback concerns a particular flight or booking, please fill-in the details below.

Flight date:

Flight number:

Departure city:

Enter city name or city code

Destination city:

Enter city name or city code

Booking reference:

Please fill in your booking reference. The booking reference/record locator is the six-letter reference code e.g. Z2KV23 marked on your travel itinerary/receipt or flight ticket.

*Language: Select Finnish Swedish English German French Spanish Italian Estonian Russian

*World tracer file reference:

e.g. HELAY12345

* Feedback: