My purchase has been made in Russian ruble (RUB) but with a credit card issued outside of Russia – how can I receive my refund?
In the case of credit cards issued outside of Russia, a refund in Russian ruble (RUB) is not currently possible because the payments of refund will be stopped by credit card schemes. We will inform you of this separately and you will have an option, to either wait for a refund in Russian ruble (RUB) or choose to receive your refund in euro (EUR). For refund in euro (EUR), the currency conversion will be made with the rate of the refund reprocessing date.