Frequently asked questions

Where can I get the baggage tag?

You can print a baggage tag at a self-service check-in kiosk at the airport and proceed to a Self-service Bag Drop or Bag Drop desk.

If there are no self-service check-in kiosks at your departure airport or if you have already checked in online, you can get the baggage tag from a Bag Drop desk.

Related questions

Do I have to show the credit card that I used for payment at the time of check-in?

How do I check in at the airport?

What are the language options in self-service check-in kiosks at the airport?

How do I proceed at the airport if I have not done the check-in in advance with my computer or mobile phone?

Are there plastic bags to protect my baby’s pushchair at the check-in desk?

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