Can I carry a medical device on board?
You may bring necessary assistive devices or mobility aids, such as personal oxygen concentrators (POC), apnea breathing devices (CPAP), canes or elbow crutches, into the cabin with you in addition to the carry-on baggage allowance included in your ticket. However, it's important to note that this allowance is only meant for the assistive device and does not extend to additional baggage.
If you need to use your medical device during the flight, please inform us by filling in this form well in advance, no later than 48 hours before departure. Otherwise, no prior notification is required.
Most CPAP machines require a medical inverter to be installed to function properly onboard. All aircraft types do not have an inverter facility, but we can check the availability approx. 72 hours before departure. The inverter can be requested for long-haul flights with no additional charge for the passenger.
Power supply onboard cannot be guaranteed, so you must be able to get by even without your breathing device if required. For battery-operated devices, please carry a sufficient back-up battery supply to cover a minimum of 150% of the planned flight (including transiting time).