Information about Finnair traffic. Read more.
Find your booking
Enter your 6-digit booking reference (for example Y2KP3D) and your full last name.
Leisure flights (AY1000 series): To log in on the Leisure flights supplementary services page, select your tour operator in the drop-down menu and give your reservation number (without hyphens) and your last name.
Please note that group bookings cannot be displayed using this service.
In the ‘My booking’ section you can:
- make changes to your booking, given that your fare type permits changes (not applicable to AY1000 series leisure flights and Finnair Plus award bookings)
- cancel your booking (not applicable to AY1000 series leisure flights)
- pay for excess baggage when all legs of the journey are operated and marketed by Finnair
- reserve a seat using the Select Your Seat service when your flight is operated by Finnair, the flight number in your ticket starts with AY and the ticket number starts with 105
- order a special meal. Please note that you need to include your Finnair Plus number in the booking before you can order a special meal
- order a special ‘Meals designed for you’ option. This option is available for Business Class passengers on intercontinental flights departing from Helsinki. Orders must be placed 14 days before departure at the earliest and no later than 24 hours before departure.
- order a chargeable premium meal for a leisure flight (AY1000 series)
- update your contact information
- accept changes to the flight schedule
- enter information required by authorities
- book a car or a hotel
In this section you can view the details of your booking. To receive more information on flight schedules, please click on your flight number. The three-letter city codes are explained on the bottom of the page.
You can also use this section to change or cancel your booking for a scheduled flight, provided that the conditions of your ticket allow it. Please note that after departure it is possible to change the return flight once. If you need to make more changes, please contact Finnair.
Change your booking:
Here you can change or cancel your booking for a scheduled flight, provided that the conditions of your ticket allow it. Please note that after departure you can change the return flight only once. If you need to make more changes, please contact Finnair.
For changes choose the flight you want to change and select the new date from the calendar. In the next step you will see the flight options and the possible fare difference to be paid.
In the ‘passengers details’ section, you can view the full names of all passengers on your chosen booking and any Finnair Plus membership numbers and contact information given at the time of booking. You can change and update these fields by clicking on ‘update your details’.
If the authorities of your destination country require information to be submitted prior to travel, you can add and submit these by clicking on ‘update your details´ > ‘regulatory information’.
Under ‘passenger details’, you also have the option of paying for any excess baggage and ordering a special meal for a scheduled flight, or a chargeable premium meal for a leisure flight (AY1000 series).
Special meals are available on all international Finnair flights, excluding flights to Stockholm, Gothenburg, Oslo, Copenhagen, Tallinn, Riga, Vilnius, St. Petersburg, Krakow and Warsaw. Please note that you need to include your Finnair Plus number in the booking before you can order a special meal.
Business Class passengers on intercontinental flights departing from Helsinki have the option of pre-ordering one of our three ‘Meals designed for you’ options. Orders must be placed 14 days before departure at the earliest and no later than 24 hours before your departure.
Information requested by authorities
The United States Transportation Security Administration (TSA) requires passengers travelling to, from and via the US to submit certain identification information prior travel. US citizens are exempt from this requirement.
All passengers must submit the information required. The information submitted must match the information on your passport. All required fields must be filled in; incomplete information will not be accepted.
If the country of residence and address at destination are the same for all passengers on the booking, tick the box that says “tick here if the city and the country of residence are the same for all passengers.” By ticking the box, you do not need to enter the information separately for each passenger.
Once you have added the required information, click ‘save’. Please make sure you confirm your submission and any changes on the next page.
Once online check-in opens for your flight, you can use this section to complete check-in. The online check-in opens 36 hours before departure for all Finnair flights.
For more information on arrival and departure airports, please follow the links below.
You can pay for additional or excess baggage in advance, provided that your ticket is issued and all legs of the journey are operated and marketed by Finnair.
Your baggage allowance is marked on your ticket. If your ticket contains the code “1 PC”, you can take one piece of baggage with a maximum weight of 23 kg (50 lb.) and maximum external dimensions (height + length + width) of 158 cm (62 in.). Alternatively, you can take one piece of special baggage, such as a musical instrument or small item of sports equipment (for example, golf clubs, skis or a snowboard).
For leisure flights (AY1000 series) the allowed amount of baggage is one piece of baggage with a maximum weight of 23 kg (50 lb.) and maximum external dimensions (height + length + width) of 158 cm (62 in.). Alternatively, you can take one piece of special baggage, such as a musical instrument or small item of sports equipment (for example, golf clubs, skis or a snowboard).
You can use this service to pay in advance for up to three additional pieces of baggage. Excess baggage can be:
- an extra suitcase with a maximum weight of 23 kg
- a piece of baggage weighing between 23 kg and 32 kg
- a small piece of sports equipment (e.g. golf equipment or one pair of skis with a maximum length of 2 m)
You can pay for excess baggage by credit card (American Express, Diners, Visa, MasterCard/Eurocard). Excess baggage fees are non-refundable and cannot be transferred to any other passenger.
Use our excess baggage calculator to check your baggage allowance and to calculate the cost of any additional baggage.
Select Your Seat
With our Select Your Seat service you can reserve your preferred seat in advance. You can use the Select Your Seat service if your flight is operated by Finnair, the flight number in your ticket starts with AY and the ticket number starts with 105. If there are more than 7 passengers in the same reservation, please select the seats for 7 passengers first and then for the remaining passengers.
If you choose a seat on the exit row, you must accept the terms of exit row seat booking. Please note that an extra fee may be charged when using the service.
You can select a seat via the Select Your Seat service free of charge in the following cases:
- You’re travelling in Finnair Business Class.
- The booking class in your ticket is Y, B, H or X (excluding exit row and front row seats).
- You’re a Finnair Plus Platinum or Gold member, or a oneworld Emerald or Sapphire member.
- You’re travelling to or from a Finnair destination in Japan (excluding exit row seats). You can reserve an exit row seat for flights between Finland and Japan for an additional charge of €60; no charge for Finnair Plus Platinum and Gold members and oneworld Emerald and Sapphire members.
In this section, you can choose a seat for your flight. Seat map is indicative.
If you choose a seat on the exit row, you must accept the terms of exit row seat booking. In the seating chart you can check the features of each seat and a possible additional fee. Note: seats with more leg space are marked with green. Exit row seats do not automatically have more leg space.
If you haven’t reserved a seat in advance, you can choose your seat at check-in from those that are still available. Choosing your seat at check-in is free of charge. Online check-in opens 36 hours before departure.
You can use the Select Your Seat service if your flight is operated by Finnair, the flight number in your ticket starts with AY and the ticket number starts with 105.
A requested seat cannot be guaranteed, as it may need to be changed for operational, safety or security reasons, even after boarding the aircraft.
In the event that we have to change your seat we will look to seat you in a suitable alternative.
Seats are not transferable to any other passengers.
Change of flight time or date:
If you have reserved a paid seat and you change your flight times or dates in accordance with your fare rules, you need to reserve a paid seat again on the new flight. You may then apply for a refund of the costs of the paid seat on the original flight.
Advance Seat Selection refund conditions are independent of fare refund conditions. Paid seating will not be refunded if you cancel your flight, are involuntarily upgraded due to over-sales, or are not suitable to sit in the seat type you have selected.
Paid seating is non-refundable unless
- There is an aircraft change and Finnair is unable to seat you in a suitable alternative seat.
- There is a flight disruption causing you to be moved to another flight and Finnair is unable to seat you in a suitable alternative seat on your new flight.
You have 30 days after the last flight in your itinerary to apply for a refund. Refund application.
Note: passengers with reduced mobility and unaccompanied minors need to reserve the seat by phone. Also, if you need a baby basket, please contact Finnair. Contact information.
Method of payment
Choose your method of payment from the drop-down list. Your credit card number must be inserted without spaces. We accept the following credit cards: American Express, Diners Club, MasterCard/Eurocard and Visa. We do not accept Visa Electron for payments online.
Please fill in your credit card number, expiry date, the name of the cardholder as it is on the card and your address information. You must also fill in the CVC code.
Confirmation of payment
Please read through and check the terms, conditions and total price outlined in the ‘confirmation of payment’ section. Accept by ticking the box next to ‘I accept the changes and confirm the payment of the amount outlined above.’ You must accept the terms and conditions in order for any changes to be valid.
Once you have accepted the terms, conditions and total price, you’ll receive a booking confirmation via e-mail. Please print this confirmation and keep it with you for the duration of your trip.
You can check in 36 hours prior to your departure for all Finnair and Flybe AY2000-series flights departing from Finland, and most Finnair and Flybe AY2000-series flights departing from abroad. The service is not available for flights operated by Finnair partners and leisure flights departing from cities outside of Finland.
Start check-in with your last name and booking reference or e-ticket number. Check the booking reference or e-ticket number from your e-ticket itinerary. Enter your 6 digit booking reference (for example Y2KP3D) and last name exactly as it is on your ticket. Online check-in opens 36 hours before departure.
Finnair Plus members can start check-in by logging in to the Finnair website; you can do this by clicking on the login box in the upper right-hand corner of the site. After this select the flights you want to check-in for from the My Bookings section in the login menu. You can also find your current bookings from the My booking tab in the Book now section of the website.
Instructions are available by clicking on the ‘Help’ link in the upper right-hand corner.
Further information: Finnair eBusiness Help Desk, tel. +358 9 818 1611, open Mon–Fri 08:00–20:00 and Sat–Sun 09:00–18:00, no ticket sales.