Other countries
Finland
Customer service and reservations
Price inquiries, schedules and special services
+358 600 140 140 (€3.15/answered call + local network charge)
Open 24h.
Passengers with physical disabilities or reduced mobility
Booking and informing Finnair about your need for assistance should be done at least 48 hours before the departure by calling us at +358 10 804 042 (in Finland, open 24 h) or through our contact form. The passengers who have purchased a tour package to a Finnair leisure flight (AY1000 series) from a tour operator, should contact their tour operator directly.
Leisure flights supplementary services
+358 600 91 011 (€2.96/answered call + local network charge) or through the Finnair leisure flights web page.
Open Mon–Fri 8 a.m.–6 p.m., Sat–Sun 8 a.m.–12 noon.
Finnair Shop pre-orders
+358 10 800 400 (open Mon–Fri 8 a.m.–6 p.m., Sat–Sun 8 a.m.–12 noon) or through the Finnair Shop web page.
Finnair Plus
+358 9 818 888 (calls from Finland: local network charge; calls from outside of Finland, international call charge) or through the Finnair Plus web page.
Open Mon–Fri 8 a.m.–7 p.m., Sat–Sun 9 a.m.–4 p.m.
Finnair Plus Gold members
Gold Line customer service, +358 9 818 31880 (calls from Finland: local network charge; calls from outside of Finland, international call charge)
Open 24 h.
Finnair Plus Platinum members
Platinum Line customer service, +358 9 818 31888 (calls from Finland: local network charge; calls from outside of Finland, international call charge)
Open 24 h.
Finnair PlusShop
Internet services
eBusiness Helpdesk, +358 203 140 200 (open Mon–Fri 8 a.m.–8 p.m., Sat–Sun 9 a.m.–6 p.m.)
Internet services contact form
Customer feedback
Through the Feedback form or by mail to SL/08, 01053 FINNAIR, FINLAND, or fax +358 9 818 7707.
