Other Services

Exchange award points for tier points

If you need some extra tier points to stay in your current Finnair Plus membership tier or move up to the next tier, you can now exchange your award points for tier points. 15,000 award points can be exchanged for 5,000 tier points, and exchanged tier points are valid until the end of your current tracking period.

To exchange points, contact the Finnair Plus Service Center on +358 9 818 888. You can exchange points in batches of 5,000 tier points, but can acquire no more than half the tier points you need to maintain or advance your tier membership. As an example, you need 40,000 tier points to be a Finnair Plus Silver member – therefore, you can acquire a maximum of 20,000 of these tier points by exchange.

There is a service charge of €20 for each exchange.

Pay excess baggage charges

You can use your award points to pay excess baggage charges for all Finnair scheduled flights (flights operated with Finnair aircraft and which have an “AY” flight number printed on the ticket).

Excess baggage charges may be paid using points on Finnair flights (Finnair aircraft and AY code on the ticket).

Excess baggage charges on Finnair flights
Domestic flights in Finland	one piece, max 23 kg	8,000 points
Flights within northern Europe	one piece, max 23 kg	8,000 points
Flights within Europe and the Middle East	one piece, max 23 kg	12,000 points
Fflights to long-haul destinations	one piece, max 23 kg	23,000 points

Order an excess baggage voucher

An excess baggage voucher entitles you to travel with one additional piece of baggage, one small piece of special baggage or one item of sports equipment. One piece of excess baggage can weigh no more than 23 kg. Each voucher is valid for one year, and no refunds are given for unused vouchers. Excess baggage vouchers may not be used to pay for animal transport.

Please be sure to read our baggage instructions before you depart:

Finnair baggage instructions

Transfer points between friends and family

You can now transfer Finnair Plus award points to someone else, as long as that person is in the same household. This makes it easier to make the most of your points and share benefits and awards with friends and family. To request a transfer, just contact the Finnair Plus Service Center on +358 9 818 888.

It is not possible to transfer tier points, only award points. There is a service charge of €20 for each transfer.