Illnesses restricting air travel

If you have any of the following illnesses or conditions, you may not be permitted to travel:

  • recent myocardial infarction
  • recent cerebral circulatory disorders
  • recent injuries
  • recent surgeries
  • symptomatic coronary disease
  • chronic obstructive pulmonary disease
  • a need for oxygen therapy
  • psychoses
  • an infectious disease (tuberculosis, diphtheria)
  • anaemia (Hb less than 75 g/l)
  • chickenpox in the vesicle phase

If you have one of the illnesses or conditions above, you must notify us when you book your ticket, or at least 72 hours before your travel date. This will enable us to take appropriate precautionary measures. Please fill out an air travel Medical Information Form (MEDIF) and ensure that it reaches us at least 72 hours before your departure. You can scan the signed form and send it attached to

Cabin attendants are not required to give special assistance to a particular passenger, as they are responsible for the safety of everyone on board. The cabin crew are trained in first aid only and are not authorised to administer injections or medication. The cabin crew are not permitted to store medicines during the flight.


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