Information about Finnair traffic
Finnair leases new aircraft to serve New York route for approximately one week
Finnair and LOT Polish Airlines have signed an agreement by which Finnair’s New York route will be operated by one of LOT's almost brand new Boeing 787 aircraft from December, 27 2013 to January 2, 2014, due to scheduled maintenance of Finnair wide body aircraft. The agreement includes an option to continue the lease period until January 7, 2014, in case of maintenance delays.
On all flights the service is according to Finnair concept, and there is a Finnish purser on every flight. The rest of the crew is from LOT Polish Airlines.
CUSTOMER NOTIFICATIONS IN FLIGHT DISRUPTIONS
If your flight is delayed or cancelled, Finnair will inform you about the situation via SMS. Please make sure that you have provided us with your correct contact details to be able to receive the disruption notifications. You can update the information in your booking on Finnair web site at My booking.
Check your flight’s status
Review your booking and add contact details
Delayed or cancelled flight
Find an answer to your question
Delayed, lost baggage or damaged baggage
Finnair customer service on Twitter
Get the latest news on Twitter at @Finnair. Our customer service will assist you on Twitter at @FinnairHelps. Never share any confidential information, such as your booking reference, in public on the internet.