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Finnair opens a new Premium Lounge directly adjacent to the award-winning Finnair Lounge near Gate 36 in the non-Schengen area of Helsinki Airport.
The Premium Lounge, designed by Helsinki-based dSign Vertti Kivi & Co, will be open in spring 2014 to complement the original Finnair Lounge, which routinely ranks in lists of the world’s top airline lounges. The new facility will be available to Finnair Plus Platinum and Gold members and their guests only, as well as frequent flyer cardholders with equivalent status at a fellow oneworld airline. All customers however may enjoy completely new private shower suites and a Finnish sauna. An exclusive Finnair Tax-Free Shop will also be opened next to the lounges, serving all non-Schengen passengers.
“We are eagerly looking forward to opening a new lounge for our most frequent and loyal customers to keep up with burgeoning demand for our world-class lounge facilities”, says Markku Remes, Finnair’s Manager of Lounge and VIP Services. “The expanded lounge environment will offer passengers calm, refreshment and relaxation while also showcasing Finland as an international hub of art and design surrounded by the freshness of nature.”
Meanwhile, Business Class passengers, Finnair Plus top-tier loyalty card holders and other customers entitled to lounge access at Helsinki Airport are now offered an upgraded range of complimentary wines, beer and spirits at all Finnair Lounges at Helsinki Airport, as well as hot meals at breakfast, lunch and dinner times. Additionally, at the non-Schengen Finnair Lounge, a more exclusive list of premium champagnes and liquors are also available for a charge. Joseph Perrier Cuvée Royale Brut Champagne is complimentary for Finnair Plus Platinum members and other Emerald-level oneworld frequent flyer cardholders.
The improvements in lounge services are part of a larger drive of upgrades to the customer experience as Finnair approaches its 90th birthday on 1 November.
From 1 October onwards, you’ll have even more chances to earn tier points from flights within Finland, as we have started to grant tier points in addition to award points for Flybe flights.
You can earn tier points on all Flybe flights that have an AY code in addition to a BE code (flight numbers AY8100–AY8700). All the usual Finnair Plus tier benefits are also valid on these Flybe flights.
For those Flybe flights that do not have an AY code, only award points will be granted also in the future. No points will be awarded for Flybe flights flown to or from the UK.
The Finnair Plus program turns 20 years this year, and to celebrate, Finnair has launched two new Lifetime tiers for its most loyal customers. Those frequent flyer customers who have reached a Finnair Plus Lifetime Gold or Platinum tier membership can now enjoy Finnair Plus tier benefits that never expire.
Reaching a Finnair Plus Lifetime tier means locking the tier and its benefits for a lifetime. To reach the Finnair Plus Lifetime Gold tier, you need to collect 3,000,000 Lifetime tier points, and to reach the Finnair Plus Lifetime Platinum tier you need 5,000,000 Lifetime tier points. You earn Finnair Plus Lifetime tier points from flights with Finnair and other oneworld airlines. All tier points earned during your Finnair Plus membership are counted toward your Lifetime tier points. You can check the status of your tier and award points on the Finnair Plus website.
“To celebrate the 20th anniversary of Finnair Plus, we wanted to bring new elements to the program,” says Mikko Tuomainen, Head of Loyalty Programs. “Adding the Lifetime Gold and Platinum tiers seemed like a good way to thank our most loyal customers.”
Finnair Plus customer service (tel. +358 9 818 888) will be closed on Fri 6 April, Mon 9 April, and Tue 1 May.
Finnair offers a completely new exclusive service concept at the terminal 1 of Singapore Changi Airport. The new dnata Premium Check-in Lounge opened its doors on February 1, 2012. The lounge, intended to help busy passengers find some peace of mind, can be found behind check-in rows 5 and 6, and it features a private entrance to passport control. The service is for Finnair business class customers, Finnair Plus Platinum-, Gold- and Silver members as well as for oneworld Emerald and Sapphire members.
Finnair Plus is Finnair’s frequent flyer program. Finnair Plus members can earn Finnair Plus points from flights and various services provided by our extensive partner network. Members can also use their points on flight awards and numerous partner benefits.