Welcome to oneworld, an alliance of fifteen of the world’s leading airlines, committed to providing the highest level of service and convenience across almost 1,000 destinations more than 150 countries worldwide.
Enjoy an array of special privileges and rewards — which include earning and redeeming frequent flyer points on all oneworld airlines and, for top tier members, access to over 600 premium airport lounges.
Established in 1923, Finnair is Finland’s flagship carrier. It joined the oneworld alliance in 1999. The airline flies to more than 65 destinations in 30 countries, including an increasing number of longhaul international flights to and from Asia, with its Helsinki hub ideally placed as a gateway between the Far East and Europe.
airberlin, Germany’s second largest airline, joined the oneworld alliance in March 2012. It currently serves over 160 destinations in 40 countries. The airline's hubs are Berlin, Düsseldorf, Palma de Mallorca and Vienna.
airberlin affilate NIKI is the second biggest airline in Austria and also a member of oneworld.
American Airlines is a founding member of oneworld. With its merger partner US Airways, which joined oneworld on 31 March 2014, and its affiliates, the new American Airlines operates from major hubs across the USA, including Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix and Washington DC, to more than 330 destinations in 50 countries.
British Airways is one of the world’s most recognised airlines and a founding member of the oneworld alliance. The airline and its affiliates service more than 170 destinations in nearly 80 countries throughout Europe, North America, South America, Asia, Africa and Australia, with its main hub London Heathrow.
Established in 1946, Cathay Pacific Airways is Hong Kong’s flagship carrier and a founding member of the oneworld alliance. The airline serves some 80 destinations in more than 30 countries across Asia, the Pacific, Europe, North America, the Middle East and Africa.
Cathay Pacific affiliate Dragonair, reaching more than 30 destinations throughout Asia, including almost 20 in Mainland China, is also a member of oneworld.
Iberia is Spain’s flagship airline and the leading carrier between Europe and Latin America. It joined oneworld in 1999. From its Madrid hub, it flies to almost 120 destinations in 45 countries across Europe, Africa, the Middle East and the Americas.
Established in 1951, Japan Airlines is one of the world’s premier carriers. It joined the oneworld alliance in 2007. The airline has major hubs at Tokyo, Osaka, Nagoya and Okinawa, and operates almost 900 daily flights to more than 70 destinations across 20 countries.
LAN Airlines is one of the largest and most awarded carriers in Latin America. LAN joined the oneworld alliance in 2000. The airline serves more than 70 destinations in 20 countries throughout South America, North America, Europe and the Pacific.
Malaysia Airlines, which joined oneworld in 2013, is one of the few airlines worldwide rated five-star by Skytrax, which has also honoured the airline for having the World’s Best Cabin Staff. With its main operating hub in Kuala Lumpur, Malaysia Airlines flies to more than 60 destinations across Asia, Australia, Europe, the Middle East and North America.
Qantas is one of the world’s most recognised airlines and a founding member of the oneworld alliance. It serves almost 80 destinations in 20 countries. As the only Australian airline in any global airline alliance, it offers an extensive domestic network besides serving points in Asia, the South Pacific, Europe, North and South America and Africa.
Qatar Airways, one of the world’s fastest growing and most highly rated airlines, joined the oneworld alliance on 30 October 2013. At that time, it operated a modern fleet of 130 aircraft, serving more than 130 key business and leisure destinations worldwide. Named Airline of the Year by the Skytrax independent airline quality rating agency in both 2012 and 2011 and runner-up in 2013, it is also Skytrax's Best Middle East Airline for seven years running and has retained Skytrax's five star quality ranking since 2004.
Royal Jordanian is the national carrier of the Kingdom of Jordan and joined the oneworld alliance in 2007. It serves some 60 destinations in 40 countries throughout the Middle East – where it offers one of the most extensive networks of any airline – and to Europe, Asia, Africa and North America.
S7 Airlines is Russia’s largest domestic carrier. It joined the oneworld alliance in 2010. Based at Moscow Domodedovo Airport, the airline operates flights to more than 80 destinations in 20 countries throughout Europe, the Middle East and Asia (including 45 destinations in Russia).
SriLankan Airlines is the flag carrier of Sri Lanka and the first and only South Asian carrier to join the oneworld alliance. Renowned for its world-class service, SriLankan Airlines operates flights between its Colombo base and 34 destinations in 22 countries across Asia, Europe and the Middle East. It is the largest international airline serving Maldives, and it also has a significant presence in Southern India.
TAM, which joined the oneworld alliance on 31 March 2014, is the leading carrier in Brazil – Latin America’s biggest economy and the region’s largest market for air travel. TAM serves 61 destinations in 16 countries in Latin America, the USA and Europe, with a fleet of 172 aircraft operating 800 departures daily. It boarded more than 37 million passengers in 2012.
"Your ticket to more destinations around the globe"
The oneworld alliance offers a truly global network for business and leisure travelers, flying to almost 1,000 destinations more than 150 countries.
The oneworld Interactive Network Map is the ultimate tool to help you plan your next journey, featuring comprehensive flight schedules and routing information for all oneworld member airlines and their affiliates.
Frequent Flyer Benefits
As a oneworld traveller, satisfaction awaits you around the globe. Your frequent flyer status is recognised across all member airlines. And you are entitled to a range of benefits, which are provided according to the following oneworld tier levels, no matter which cabin class you are flying in:
- To see which tier in each oneworld member airline’s loyalty programme equates to oneworld Emerald, Sapphire and Ruby, see www.oneworld.com.
- First and Business Class check-in desks and lounges are not available at all airports. Access to Business Class priority check-in is not available to Ruby cardholders at Sao Paulo Guarulhos. Access to First Class priority check-in is not available at Sao Paulo Guarulhos.
- Access to preferred or pre-reserved seating is in accordance with the airline operating the flight.
- Priority baggage delivery is not available on flights operated by British Airways.
- Extra baggage allowance benefits for Sapphire and Emerald level members do not apply to British Airways’ “hand-baggage only” fares. For flights within Chile operated by LAN Airlines, Sapphire cardholders may check in up to two bags with a combined weight not exceeding 23 kg.
- Fast track is available at selected airports. For more information, see www.oneworld.com/fast-track.
- oneworld benefits are valid only for passengers on scheduled flights that are both marketed and operated by a oneworld airline (marketed means that there must be a oneworld airline’s flight number on your ticket).
- Exceptions may apply. For full details of all benefits, see www.oneworld.com/ffp/oneworld-benefits.
- airberlin, American Airlines, British Airways, Cathay Pacific, Finnair, Iberia, Japan Airlines, LAN, Malaysia Airlines, Qantas, Qatar Airways, Royal Jordanian, S7 Airlines, SriLankan Airlines, TAM Airlines and oneworld are trademarks of their respective companies. TAM Airlines (Paraguay) is currently not part of oneworld.
If you are a Finnair Plus member, you are also entitled to a whole host of fantastic Finnair Plus benefits. You will also earn Finnair Plus points on all oneworld flights.
Providing some 600 lounges across the globe
If your oneworld frequent flyer tier status is Emerald or Sapphire, or you are travelling in a First or Business Class cabin on any oneworld member airline, you can access some 600 airport lounges throughout the world. This means you can relax or catch up with work in comfort and style before departure, regardless of which oneworld member airline you choose to fly with.
- To be eligible, you must be departing on a flight that is both marketed and operated by a oneworld member airline.
- Some lounges may get busy at peak times, and access to them may be restricted as a result.
- A non-affiliated third party may operate some lounges on behalf of the individual airline. Access to some lounges operated by third-parties on behalf of oneworld member airlines may be restricted at some times.
- Arrivals lounges are excluded.
- Spa and Pre-Flight Dining facilities are excluded.
- British Airways Concorde lounges are excluded.
Enjoy exclusive access to premium airport lounges around the world with oneworld Emerald or Sapphire frequent flyer tier status. Members of oneworld airline frequent flyer programmes with the equivalent of oneworld Emerald or Sapphire tier status can use any lounge offered by any oneworld airline when departing on any flight marketed and operated by any oneworld member airline, regardless of cabin class being flown.
- Emerald tier frequent flyers can use First Class, Business Class or frequent flyer lounges.
- Sapphire tier frequent flyers are welcome in Business Class* or frequent flyer lounges. *Does not include Qantas Domestic Business Lounges
- Emerald and Sapphire members may invite one guest to join them in the lounge. The guest must also be travelling on a flight operated and marketed by a oneworld carrier.
- You must be prepared to show your boarding pass and frequent flyer membership card, with oneworld Emerald or Sapphire tier status, to access a lounge.
The following exceptions apply:
1. American Airlines and Qantas offer programmes enabling customers to pay to gain access to their lounges. These programmes are not part of the oneworld agreement, and members of these programmes are not entitled to access lounges under the oneworld agreement.
2. American Airlines AAdvantage® members, regardless of their tier status or class of travel, cannot access American Airlines lounges when travelling solely on North American flights within or between the U.S., Canada, Mexico (except Mexico City), the Bahamas, Bermuda and the Caribbean. For more information, visit, http://www.aa.com/i18n/travelInformation/airportAmenities/AdmiralsClub.jsp
3. Qantas Frequent Flyer Gold members, regardless of their oneworld tier status, cannot access Qantas Domestic Business Lounges.
Indulge yourself before departure in a wider range of airport lounges when you fly First Class or Business Class with any oneworld member airline.
- Customers flying First or Business Class have access to the equivalent class of lounge regardless of their frequent flyer status. First Class passengers may use a Business Class or frequent flyer lounge if a First Class lounge is not available.
- First Class passengers may invite one guest to join them in the lounge. The guest must also be travelling on a flight operated and marketed by a oneworld airline.
Connecting between oneworld marketed and operated flights:
- First and Business Class customers connecting on the same day of travel, or before 6 a.m. the following day, can access the lounge when travelling between an international long haul* and an international short haul or domestic flight (and vice-versa). (* a oneworld international long haul flight is defined as an international flight marketed and operated by any oneworld carrier with a scheduled flight time longer than 5 hours)
- Lounge access will be determined on the international long haul ticketed flight (either First of Business Class) regardless of the ticketed class of travel on the international short haul or domestic flight.
- You must be prepared to show your boarding pass or itinerary showing travel in First or Business class on the international long haul flight, in order to access the lounge before your international short haul or domestic flight.
The following exception applies:
- First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines lounges when travelling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean) other than the exception listed below:
- Customers travelling in First or Business Class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and MIA-LAX (and vice-versa) are eligible for lounge access.
Fast track through security
We know your time is precious and you would prefer to be in one of the 600 oneworld lounges rather than waiting in line at airport security. That is why, at select airports worldwide, oneworld Emerald frequent flyers can access the ‘Fast Track’ or ‘Priority Lanes' at security check points no matter which cabin they are travelling in. See below for details and the list of airports where this privilege is available:
Due to restrictions or local agreements with Security Fast Track facility operators, not all oneworld carriers are currently able to extend this benefit to all Emerald tier customers.
Exploring the world has never been easier
With access to almost 1,000 destinations more than 150 countries across the oneworld alliance network, our round-the-world fares enable you to travel the world with ease.
Simply choose between a straightforward continent-based fare (oneworld Explorer) or a more versatile distance-based fare (Global Explorer) to enjoy the ultimate round-the-world journey.
Representing outstanding choice, convenience and value, your oneworld Explorer fare is based on the number of oneworld continents you choose to visit or pass through.
Delivering even greater flexibility, with more airlines to choose from, your Global Explorer fare is based on the total distance travelled throughout your journey.
Create your perfect inter-continental journey
oneworld Circle Fares are ideal for those travellers who wish to visit multiple continents without actually flying all the way around the world.
Whether you are visiting the continents that border the Atlantic, Pacific or Indian Oceans, oneworld Circle Fares offer you superb flexibility, convenience and value for money.
Fly between Europe/Middle East, North America, Central America and South America with oneworld Circle Atlantic.
Explore continents that border the Pacific Ocean, including Asia, North America, South America and Australia/New Zealand with oneworld Circle Pacific.
Travel between Africa, Asia, Europe/Middle East and Australia/New Zealand without circumnavigating the globe with oneworld Circle Trip Explorer.
Take an inter-continental tour of North East Asia, South East Asia and countries around the South West Pacific with oneworld Circle Asia & South West Pacific.
one continent. endless possiblities.
Giving you the freedom to explore multiple destinations within a single continent, a oneworld Visit Pass is designed with maximum choice, value and flexibility in mind.
Choose from the following oneworld single-continent Visit Passes:
* Terms & Conditions are available on oneworld.com
Connecting between airlines at unfamiliar airports can be a stressful experience, especially if your flight is delayed. oneworld recognises the impact delays and missed connections can have on your plans and on your life. That is why oneworld member airlines have partnered together to form teams of connection experts: oneworld Global Support.
At select airports across the alliance network, teams are proactively monitoring connecting flights and, whenever possible, they will meet and assist you if your connection is in jeopardy. The oneworld Global Support teams will do their best to allow you to use dedicated fast track lanes through immigration or security to help you catch your next flight. Our teams will also do everything possible to transfer your baggage so that it makes it on time to your final destination.
If you miss your connecting flight, the oneworld Global Support team will provide you with updated travel information, a new boarding pass and, where applicable, assistance with overnight accommodations.
oneworld Global Support is currently available at London Heathrow, Madrid-Barajas, New York JFK, Miami, Dallas/Fort Worth, Chicago O'Hare, Los Angeles, and Sydney. The service is offered at these airports whenever possible, subject to operational constraints.
Transfer seamlessly throughout the oneworld network
As a oneworld passenger, our aim is to provide you with unrivalled service, support and recognition every time you travel within our extensive alliance network.
Representatives from our member airlines are on hand to ensure your journey is as smooth as possible whenever you transfer between our member airlines’ flights, from checking in your luggage to your final destination to helping you find the right lounge.
oneworld transfer counters and service desks are located in key airports around the world and are clearly marked with the oneworld logo for easy identification.
Airport guides and terminal maps
To view the location of oneworld service desks, transfer counters and ground transport zones at airports across the oneworld alliance, please choose an airport from the menu below.