Allergies and special dietary needs
If you have special dietary requirements, let us know in advance and we will provide you with a special meal. You can request a special meal through the Manage booking section. Please submit your order no later than 24 hours before departure. Read more.
Note: Due to the processes used in our kitchens, we cannot guarantee that the meals served on our flights do not include ingredients that may cause allergies, e.g. nuts, or that the cabin does not contain the remnants of such allergens. When making your travel arrangements, we recommend that you assess the extent of any allergies to ensure that air travel is the right choice for you in regard to allergic reactions.
Due to the effective air-conditioning on board our aircraft, the risk of being exposed to animal allergens is very small. However, if you are allergic to animals, please let us know when you book your tickets, so that we can ensure that no cat or dog reservations are subsequently made for that flight. If there is already a cat or dog reservation for your intended flight, we will let you know and help you find another flight, if required.