Information about Finnair traffic

Congestions at Helsinki Airport

Holiday season will increase the number of passengers at Helsinki Airport. Passengers are advised to use advance check-in and they can bring their baggage to the airport already on the previous evening. Baggage can be dropped off between 17:00 and 21:30. One family member may hand in the baggage for the whole family, provided that he or she can show all tickets and travel documents.

Baggage

The baggage allowance is marked on the ticket: 1PC means the passenger is allowed to check in one bag free of charge. The maximum weight of the bag is 23 kg and the maximum external dimensions 158 cm. Alternatively, you can take one piece of small sports equipment, for example skis or snowboard.

With our online Baggage Allowance Calculator, it’s quick and easy to find out how much baggage you can take on your flight and calculate excess-baggage fees in advance. If you pay for excess-baggage via Manage booking, it’ll cost you less than if you pay at the airport.

Advance check-in

Check-in may be completed in advance either online, by text message or at the kiosks at the airport.

Online check-in for Finnair flights opens 36 hours before flight departure.

Finnair Plus members who have not done the online check-in are checked in automatically. The check-in confirmation including the seat number and a link to the mobile boarding pass is sent as a text message. Read more.

At Helsinki Airport the check-in kiosks may be used for all Finnair flights.

Finnair Plc
Customer service

Customer notifications in flight disruptions

If your flight is delayed or cancelled, Finnair will inform you about the situation via SMS. Please make sure that you have provided us with your correct contact details to be able to receive the disruption notifications. You can update the information in your booking on Finnair web site at Manage booking.

Finnair Plc
Customer Service

Check your flight’s status

Flight status

Review your booking and add contact details

Continue

Delayed or cancelled flight

See our policy

Find an answer to your question

Read our FAQ

Delayed, lost baggage or damaged baggage

See our guide

Finnair customer service on Twitter

Get the latest news on Twitter at @Finnair. Our customer service will assist you on Twitter at @FinnairHelps. Never share any confidential information, such as your booking reference, in public on the internet.

 
 
 
 
 
 

 
 
 
 
 
 
We use cookies in order to give you a better customer experience. By continuing to browse this site, you agree to the placement of cookies on your device. For more information, please see our cookies and privacy policy, as well as the terms of use of this website.