SERVICE FEES

Finnair offices and Finnair Customer Care Center in Finland as of 21 December 2011

 
Finnair operated and marketed flights     Reissue of ticket
Requested by customer
 
Domestic flights in Finland €30   - From one Finnair flight to another (AY code)
€25
Scandinavia and the Baltic countries €35   - From other airline to Finnair flight (AY code)
€25
All other countries €50   - From Finnair (AY code) or other airline flight to another airline flight)
€50
      - Name correction €75
         
Online bookings     Lost ticket  
Flights within Finland:        
- online bank payment €5   Indemnity form
+ reissue of new ticket
€55
- credit card payment €10   - Finnar tickets (AY code) €25
      - other tickets €50

International flights:

- service fee

When paying with a credit card*, an additional charge of 1% of the total cost of the ticket (including taxes and passenger fees) will apply

 

€5

     
         
Other airlines
Also if a Finnair flight (AY code) is included in the ticket in addition to flights of other airlines.
€70   Prepaid ticket (PTA)
- Finnair-PTA
+ service fee per ticket according to price list
€35
         

oneworld Global products

- oneworld Explorer
- Visit Passes
- Circle Explorer
- Circle Pacific

€70

 

Refund fee
If ticket is only partially refundable (airfare and/or taxes)

50

 
Issuance of paper tickets when ticket includes more than 16 flight segments €70   Gift voucher
Ticket will be paid with Gift voucher
€15
 
Mailing fee €10   Electronic visa to Australia €25
 
Travel voucher
Ticket will be paid with Travel voucher
€15   ESTA to the U.S.A. (1 Sept 2009) €25
 

*American Express, Diners Club, EuroCard, MasterCard and Visa.

Please note! Prices are in euros, VAT is included. Service fees do not apply to infants (children under 2 years of age without a reserved seat). Collected service fees are refundable only if a reservation made by phone is cancelled within 24 hours. Service fees are subject to changes without prior notice.