SERVICE FEES

Finnair offices and Finnair Customer Care Center in Finland as of 21 December 2011


Finnair operated and marketed flights + Finncomm Airlines' flights (FC)		Reissue of ticket Requested by customer
Domestic flights in Finland	€30	- From one Finnair flight to another (AY code)	€25
Scandinavia and the Baltic countries	€35	- From other airline to Finnair flight (AY code)	€25
All other countries	€50	- From Finnair (AY code) or other airline flight to another airline flight)	€50
		- Name change	€75

Online bookings Flights within Finland:		Lost ticket
- online bank payment	€5	Indemnity form + reissue of new ticket	€55
- credit card payment	€10	- Finnar tickets (AY code)	€25
		- other tickets	€50
International flights: - service fee When paying with a credit card*, an additional charge of 1% of the total cost of the ticket (including taxes and passenger fees) will apply	€5

Other airlines Also if a Finnair flight (AY code) is included in the ticket in addition to flights of other airlines.	€70	Prepaid ticket (PTA) - Finnair-PTA + service fee per ticket according to price list	€35

oneworld Global products - oneworld Explorer - Visit Passes - Circle Explorer - Circle Pacific	€70	Refund fee If ticket is only partially refundable (airfare and/or taxes)	€50

Issuance of paper tickets when ticket includes more than 16 flight segments	€70	Gift voucher Ticket will be paid with Gift voucher	€15

Mailing fee	€10	Electronic visa to Australia	€25

Travel voucher Ticket will be paid with Travel voucher	€15	ESTA to the U.S.A. (1 Sept 2009)	€25

*American Express, Diners Club, EuroCard, MasterCard and Visa. When paying with a Finnair Plus Diners Club card, credit card fees are not applicable.

Please note! Prices are in euros, VAT is included. Service fees do not apply to infants (children under 2 years of age without a reserved seat). Collected service fees are refundable only if a reservation made by phone is cancelled within 24 hours. Service fees are subject to changes without prior notice.