Passengers with physical disabilities or reduced mobility
With this form you can tell us about your handicap or the special attention you will need when travelling. In order for us to anticipate the resources needed, please contact us latest 48 hours prior to your flight departure. We will contact you within 24 hours. We will not respond to other inquiries via this service.
Due to security reasons passengers with reduced mobility will be seated by the window. Please note that seats on exit rows are not suitable for passengers with physical disabilities or reduced mobility. All seats in Economy class on our European flights have the same amount of legroom. On our intercontinental flights Economy comfort seats with more legroom can be purchased. Read more.