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Children travelling alone

Finnair offers an escort service for children between 5 and 11 years of age travelling alone, whereby we take responsibility for the child for the duration of his or her flight, from the departure airport to the destination airport. The service is also available for adolescents between 12 and 17 years of age travelling alone, but for them the service is not mandatory.

Flight tickets for unaccompanied minors (UM) can be bought from our customer service or from a travel agency – unfortunately, you cannot do this online at this time. The service for escorting children is free, but it is not available for all ticket types.

Children between 5 and 11 years of age may travel without the UM reservation on

  • Finnair flights within Finland with a family member of at least 12 years of age, or with an escort of at least 16 years of age provided by the child’s legal guardian.
  • international Finnair flights with a family member of at least 16 years of age, or with an escort of at least 18 years of age provided by the child’s legal guardian.

Children under 5 years of age are only allowed on Finnair flights within Finland when accompanied with a family member of at least 16 years of age, or with an escort of at least 18 years of age provided by the child’s legal guardian. On international flights, the accompanying person has to be at least 18 years old.

Please note that when travelling to the United States, a child under 16 years of age travelling alone must have an unaccompanied minor reservation.

ADVANCE INFORMATION

When you book your child’s tickets, you must provide the contact information of the person who will see off and receive your child. He or she will be required to show a valid form of identification at the airport when requested.

Please note that minors may need to have specific travel documents on their journey.

At the airport

We recommend that you arrive at the airport well before flight departure, so that there is sufficient time to fill in our advice form for unaccompanied minors. Please see the UM Handling Advice in advance.

There is a dedicated check-in desk at Helsinki Airport for passengers needing assistance. The desk is labelled ”Special Passengers” and is also marked with the corresponding international symbols.

The staff at the desk will give your child a neck bag and put into it all the documents he or she will need during the journey, such as the UM Handling Advice form, flight tickets, identification papers and visa.

At Helsinki Airport it is possible to accompany the child all the way to the departure gate, provided that you have your passport with you. Please consult the check-in desk.

Unaccompanied minors will be allowed to board the aircraft first. Please stay at the airport until you are sure your child’s flight has departed.

During the flight

Our cabin crew will keep an eye on your child and make sure they have everything they need throughout the flight to ensure his or her comfort and safety. On intercontinental flights we serve a generous and tasty hot meal. On European flights meals can be ordered beforehand or purchased from Sky Bistro. Read more.

On intercontinental flights your child will be able to enjoy our in-flight entertainment, which includes lots of movies and games for children.

After the flight

When the flight arrives, our ground staff will escort your child through the border control and the baggage claim area to the arrival hall. The staff may not speak your child’s language.

Your child will only be released into the care of the person you have nominated in advance, and the identity of that person will be verified before your child is handed over.

If the flight is delayed, we will offer your child special attention and assistance. We will ensure that you will receive information on all changes. Your child will be under supervision at all times.

Note: The information on this page applies to flights operated by Finnair. Our partner airlines may have different regulations, so please check with them directly.


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